Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia
The health status of the indigenous people of Peninsular Malaysia is generally considered poorer as compared to the mainstream population. Studies show that the poor health is due to various factors. One of the significant factors is poor communication between the attending doctor and indigeno...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2021
|
| Online Access: | http://journalarticle.ukm.my/16944/ http://journalarticle.ukm.my/16944/1/46764-151057-1-SM.pdf |
| _version_ | 1848814184922349568 |
|---|---|
| author | Yew, Wong Chin |
| author_facet | Yew, Wong Chin |
| author_sort | Yew, Wong Chin |
| building | UKM Institutional Repository |
| collection | Online Access |
| description | The health status of the indigenous people of Peninsular Malaysia is generally considered
poorer as compared to the mainstream population. Studies show that the poor health is due to
various factors. One of the significant factors is poor communication between the attending
doctor and indigenous patient. The objective of this study was to investigate the effectiveness
of doctor-patient communications in helping to improve the health status of the indigenous
communities. In-depth interviews were conducted with 18 people of the Jakun sub-ethnic of the
Pahang State indigenous community. Data were transcribed, coded and subjected to thematic
analysis. Results of the study show both positive and negative experiences of doctor-patient
communications. Positive experiences indicated effective doctor-patient communications and
thus show an increased level of confidence and trust in the attending doctor. This subsequently
increases the frequency of health care visits among the indigenous communities. Whereas,
negative experiences implied conflict between doctor and patient that was due to limited
understanding of the language used by the attending doctor. This further causes patient being
treated with minimal knowledge of their illness and patient may never return to the health care
anymore. The analysis of the findings suggests that it is of utmost importance to ensure doctors
understand the culture of the indigenous communities to promote effective doctor-patient
communication. |
| first_indexed | 2025-11-15T00:30:03Z |
| format | Article |
| id | oai:generic.eprints.org:16944 |
| institution | Universiti Kebangasaan Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T00:30:03Z |
| publishDate | 2021 |
| publisher | Penerbit Universiti Kebangsaan Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:generic.eprints.org:169442021-06-29T07:55:52Z http://journalarticle.ukm.my/16944/ Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia Yew, Wong Chin The health status of the indigenous people of Peninsular Malaysia is generally considered poorer as compared to the mainstream population. Studies show that the poor health is due to various factors. One of the significant factors is poor communication between the attending doctor and indigenous patient. The objective of this study was to investigate the effectiveness of doctor-patient communications in helping to improve the health status of the indigenous communities. In-depth interviews were conducted with 18 people of the Jakun sub-ethnic of the Pahang State indigenous community. Data were transcribed, coded and subjected to thematic analysis. Results of the study show both positive and negative experiences of doctor-patient communications. Positive experiences indicated effective doctor-patient communications and thus show an increased level of confidence and trust in the attending doctor. This subsequently increases the frequency of health care visits among the indigenous communities. Whereas, negative experiences implied conflict between doctor and patient that was due to limited understanding of the language used by the attending doctor. This further causes patient being treated with minimal knowledge of their illness and patient may never return to the health care anymore. The analysis of the findings suggests that it is of utmost importance to ensure doctors understand the culture of the indigenous communities to promote effective doctor-patient communication. Penerbit Universiti Kebangsaan Malaysia 2021 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/16944/1/46764-151057-1-SM.pdf Yew, Wong Chin (2021) Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia. e-BANGI: Jurnal Sains Sosial dan Kemanusiaan, 18(SI) (2). pp. 29-39. ISSN 1823-884x https://ejournal.ukm.my/ebangi/issue/view/1377 |
| spellingShingle | Yew, Wong Chin Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia |
| title | Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia |
| title_full | Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia |
| title_fullStr | Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia |
| title_full_unstemmed | Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia |
| title_short | Impact of doctor-patient communication in health status of the indigenous people in Peninsular Malaysia |
| title_sort | impact of doctor-patient communication in health status of the indigenous people in peninsular malaysia |
| url | http://journalarticle.ukm.my/16944/ http://journalarticle.ukm.my/16944/ http://journalarticle.ukm.my/16944/1/46764-151057-1-SM.pdf |