Factors effecting online shopping behaviour with trust as moderation

The purpose of this research is to study financial risk, product risk, privacy risk, and convenience risk influence on internet buying behaviour with trust as moderator. For this purpose, data were gathered from students that are studying in HEC recognized universities in Punjab, Pakistan. Five...

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Main Authors: Bhatti, Anam, Ur Rehman, Shafique, Kamal, Ahtisham Zahid, Akram, Hamza
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2020
Online Access:http://journalarticle.ukm.my/16897/
http://journalarticle.ukm.my/16897/1/32062-148153-1-PB.pdf
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author Bhatti, Anam
Ur Rehman, Shafique
Kamal, Ahtisham Zahid
Akram, Hamza
author_facet Bhatti, Anam
Ur Rehman, Shafique
Kamal, Ahtisham Zahid
Akram, Hamza
author_sort Bhatti, Anam
building UKM Institutional Repository
collection Online Access
description The purpose of this research is to study financial risk, product risk, privacy risk, and convenience risk influence on internet buying behaviour with trust as moderator. For this purpose, data were gathered from students that are studying in HEC recognized universities in Punjab, Pakistan. Five hundred fifty questionnaires were used for analysis by using the partial least square equation modeling technique. Outcomes reveal that financial risk, product risk, and privacy risk significantly decrease online shopping behavior. Trust significantly enhances online shopping behaviour. Trust moderates between (product risk, privacy risk, and convenience risk) and online shopping behaviour. This research is the pioneering research that tests the moderating role of trust between financial risk, product risk, privacy risk, convenience risk, and internet buying behaviour by using TPB theory and SET theory.
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spelling oai:generic.eprints.org:168972021-06-26T16:14:00Z http://journalarticle.ukm.my/16897/ Factors effecting online shopping behaviour with trust as moderation Bhatti, Anam Ur Rehman, Shafique Kamal, Ahtisham Zahid Akram, Hamza The purpose of this research is to study financial risk, product risk, privacy risk, and convenience risk influence on internet buying behaviour with trust as moderator. For this purpose, data were gathered from students that are studying in HEC recognized universities in Punjab, Pakistan. Five hundred fifty questionnaires were used for analysis by using the partial least square equation modeling technique. Outcomes reveal that financial risk, product risk, and privacy risk significantly decrease online shopping behavior. Trust significantly enhances online shopping behaviour. Trust moderates between (product risk, privacy risk, and convenience risk) and online shopping behaviour. This research is the pioneering research that tests the moderating role of trust between financial risk, product risk, privacy risk, convenience risk, and internet buying behaviour by using TPB theory and SET theory. Penerbit Universiti Kebangsaan Malaysia 2020 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/16897/1/32062-148153-1-PB.pdf Bhatti, Anam and Ur Rehman, Shafique and Kamal, Ahtisham Zahid and Akram, Hamza (2020) Factors effecting online shopping behaviour with trust as moderation. Jurnal Pengurusan, 60 . pp. 1-15. ISSN 0127-2713 https://ejournals.ukm.my/pengurusan/issue/view/1366
spellingShingle Bhatti, Anam
Ur Rehman, Shafique
Kamal, Ahtisham Zahid
Akram, Hamza
Factors effecting online shopping behaviour with trust as moderation
title Factors effecting online shopping behaviour with trust as moderation
title_full Factors effecting online shopping behaviour with trust as moderation
title_fullStr Factors effecting online shopping behaviour with trust as moderation
title_full_unstemmed Factors effecting online shopping behaviour with trust as moderation
title_short Factors effecting online shopping behaviour with trust as moderation
title_sort factors effecting online shopping behaviour with trust as moderation
url http://journalarticle.ukm.my/16897/
http://journalarticle.ukm.my/16897/
http://journalarticle.ukm.my/16897/1/32062-148153-1-PB.pdf