Work performance and its influencing factors among support staff in Hospital Mersing, Johor
Work performance report is a systematic and comprehensive evaluation report that quantitatively assesses the level of performance of civil servants in Malaysia. The objective of this study was to ascertain whether work performance of supporting staff in Hospital Mersing is at par with the perfor...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Pusat Perubatan Universiti Kebangsaan Malaysia
2020
|
| Online Access: | http://journalarticle.ukm.my/16269/ http://journalarticle.ukm.my/16269/1/7_ms0409_pdf_19534.pdf |
| _version_ | 1848814009532284928 |
|---|---|
| author | Faiz Daud, Siti Norbani A, Azimatun Noor Aizuddin, Nik Azlan Nik Muhamad, |
| author_facet | Faiz Daud, Siti Norbani A, Azimatun Noor Aizuddin, Nik Azlan Nik Muhamad, |
| author_sort | Faiz Daud, |
| building | UKM Institutional Repository |
| collection | Online Access |
| description | Work performance report is a systematic and comprehensive evaluation report
that quantitatively assesses the level of performance of civil servants in Malaysia.
The objective of this study was to ascertain whether work performance of supporting staff in Hospital Mersing is at par with the performance of civil servants
in Malaysia. Other objectives were to identify the high-performing and low�performing members in the organisation and to determine factors affecting work
performance. This study was a cross-sectional, retrospective, and used convenient
sampling from secondary data in the employee service books, Human Resource
Management Information System (HRMIS) information and staff medical records in
2016. The results of this study show that there was significant relationship between
socio-demographic factors with work performance, which were gender, monthly
income and education level. However, there was no significant relationship
between ethnicity (p=0.692), age (p=0.102), marital status (p=1.000) and period
of service (p=0.299). There was no significant relationship found between health
factor and job factor with work performance. The outcome from this study can be
used by the hospital administration and supervisors to take measures improving
the level of staff work performance accordingly, which can benefit both individual
and the organisation. |
| first_indexed | 2025-11-15T00:27:16Z |
| format | Article |
| id | oai:generic.eprints.org:16269 |
| institution | Universiti Kebangasaan Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T00:27:16Z |
| publishDate | 2020 |
| publisher | Pusat Perubatan Universiti Kebangsaan Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:generic.eprints.org:162692021-03-16T02:00:23Z http://journalarticle.ukm.my/16269/ Work performance and its influencing factors among support staff in Hospital Mersing, Johor Faiz Daud, Siti Norbani A, Azimatun Noor Aizuddin, Nik Azlan Nik Muhamad, Work performance report is a systematic and comprehensive evaluation report that quantitatively assesses the level of performance of civil servants in Malaysia. The objective of this study was to ascertain whether work performance of supporting staff in Hospital Mersing is at par with the performance of civil servants in Malaysia. Other objectives were to identify the high-performing and low�performing members in the organisation and to determine factors affecting work performance. This study was a cross-sectional, retrospective, and used convenient sampling from secondary data in the employee service books, Human Resource Management Information System (HRMIS) information and staff medical records in 2016. The results of this study show that there was significant relationship between socio-demographic factors with work performance, which were gender, monthly income and education level. However, there was no significant relationship between ethnicity (p=0.692), age (p=0.102), marital status (p=1.000) and period of service (p=0.299). There was no significant relationship found between health factor and job factor with work performance. The outcome from this study can be used by the hospital administration and supervisors to take measures improving the level of staff work performance accordingly, which can benefit both individual and the organisation. Pusat Perubatan Universiti Kebangsaan Malaysia 2020-12 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/16269/1/7_ms0409_pdf_19534.pdf Faiz Daud, and Siti Norbani A, and Azimatun Noor Aizuddin, and Nik Azlan Nik Muhamad, (2020) Work performance and its influencing factors among support staff in Hospital Mersing, Johor. Medicine & Health, 15 (2). pp. 47-55. ISSN 2289-5728 https://www.medicineandhealthukm.com/toc/15/2 |
| spellingShingle | Faiz Daud, Siti Norbani A, Azimatun Noor Aizuddin, Nik Azlan Nik Muhamad, Work performance and its influencing factors among support staff in Hospital Mersing, Johor |
| title | Work performance and its influencing factors among support staff in Hospital Mersing, Johor |
| title_full | Work performance and its influencing factors among support staff in Hospital Mersing, Johor |
| title_fullStr | Work performance and its influencing factors among support staff in Hospital Mersing, Johor |
| title_full_unstemmed | Work performance and its influencing factors among support staff in Hospital Mersing, Johor |
| title_short | Work performance and its influencing factors among support staff in Hospital Mersing, Johor |
| title_sort | work performance and its influencing factors among support staff in hospital mersing, johor |
| url | http://journalarticle.ukm.my/16269/ http://journalarticle.ukm.my/16269/ http://journalarticle.ukm.my/16269/1/7_ms0409_pdf_19534.pdf |