Modified Russell network model for determining Malaysia water supply services performance
A black-box analysis of Data Envelopment Analysis (DEA) has been widely used to measure water supply services performance. It is a single process, which does not take into account the internal structure of the operation. However, in the production of water supply services, rather than a black-box...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2020
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| Online Access: | http://journalarticle.ukm.my/16073/ http://journalarticle.ukm.my/16073/1/jqma-16-2-paper9.pdf |
| _version_ | 1848813957824905216 |
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| author | Wan Rosmanira Ismail, Norbaizura Kamarudin, |
| author_facet | Wan Rosmanira Ismail, Norbaizura Kamarudin, |
| author_sort | Wan Rosmanira Ismail, |
| building | UKM Institutional Repository |
| collection | Online Access |
| description | A black-box analysis of Data Envelopment Analysis (DEA) has been widely used to measure
water supply services performance. It is a single process, which does not take into account the
internal structure of the operation. However, in the production of water supply services, rather
than a black-box analysis, the operation can be expressed into a two-stage network process
and therefore can be analysed using Network Data Envelopment Analysis (NDEA).
Furthermore, the Network Russell (NR) model is one of many other models in NDEA. A
modified NR model is introduced in this study, which incorporated an undesirable output
factor and will be called Network Russell with Undesirable Output (NR-OU) model. The NROU model has been tested on data of water supply from 14 states in Malaysia and the results
provide information about the stages or processes in the operation that needs more attention in
order to improve the Malaysian water supply services performance. |
| first_indexed | 2025-11-15T00:26:27Z |
| format | Article |
| id | oai:generic.eprints.org:16073 |
| institution | Universiti Kebangasaan Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T00:26:27Z |
| publishDate | 2020 |
| publisher | Penerbit Universiti Kebangsaan Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:generic.eprints.org:160732021-01-24T16:06:03Z http://journalarticle.ukm.my/16073/ Modified Russell network model for determining Malaysia water supply services performance Wan Rosmanira Ismail, Norbaizura Kamarudin, A black-box analysis of Data Envelopment Analysis (DEA) has been widely used to measure water supply services performance. It is a single process, which does not take into account the internal structure of the operation. However, in the production of water supply services, rather than a black-box analysis, the operation can be expressed into a two-stage network process and therefore can be analysed using Network Data Envelopment Analysis (NDEA). Furthermore, the Network Russell (NR) model is one of many other models in NDEA. A modified NR model is introduced in this study, which incorporated an undesirable output factor and will be called Network Russell with Undesirable Output (NR-OU) model. The NROU model has been tested on data of water supply from 14 states in Malaysia and the results provide information about the stages or processes in the operation that needs more attention in order to improve the Malaysian water supply services performance. Penerbit Universiti Kebangsaan Malaysia 2020 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/16073/1/jqma-16-2-paper9.pdf Wan Rosmanira Ismail, and Norbaizura Kamarudin, (2020) Modified Russell network model for determining Malaysia water supply services performance. Journal of Quality Measurement and Analysis, 16 (2). pp. 231-241. ISSN 1823-5670 https://www.ukm.my/jqma/current/ |
| spellingShingle | Wan Rosmanira Ismail, Norbaizura Kamarudin, Modified Russell network model for determining Malaysia water supply services performance |
| title | Modified Russell network model for determining Malaysia water supply services performance |
| title_full | Modified Russell network model for determining Malaysia water supply services performance |
| title_fullStr | Modified Russell network model for determining Malaysia water supply services performance |
| title_full_unstemmed | Modified Russell network model for determining Malaysia water supply services performance |
| title_short | Modified Russell network model for determining Malaysia water supply services performance |
| title_sort | modified russell network model for determining malaysia water supply services performance |
| url | http://journalarticle.ukm.my/16073/ http://journalarticle.ukm.my/16073/ http://journalarticle.ukm.my/16073/1/jqma-16-2-paper9.pdf |