Application of Theory of Constraints in quantity surveying firm
As the construction projects grow in size and complexity, the roles of Quantity Surveying (QS) firms which provide QS services getting more significant. Theory of Constraints (TOC) views every process in a system are linked and constraint needs to be identified and dealt with so that to achieve co...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2020
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| Online Access: | http://journalarticle.ukm.my/15770/ http://journalarticle.ukm.my/15770/1/431-1578-1-PB.pdf |
| _version_ | 1848813880068800512 |
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| author | Norhanim Zakaria, Azlan Shah Ali, Teh, Yen Yi |
| author_facet | Norhanim Zakaria, Azlan Shah Ali, Teh, Yen Yi |
| author_sort | Norhanim Zakaria, |
| building | UKM Institutional Repository |
| collection | Online Access |
| description | As the construction projects grow in size and complexity, the roles of Quantity Surveying (QS) firms which
provide QS services getting more significant. Theory of Constraints (TOC) views every process in a
system are linked and constraint needs to be identified and dealt with so that to achieve continuous
improvement in the whole operation. Removing constraints are the most effective way to improve the overall
system performance. As QS firm did not involve inventory, the TOC application and its impacts might be
different. This research focused on how TOC approach could be applied in solving the critical constraint
appeared in the QS firm. This study adopted questionnaire surveys and semi-structured interviews with
QS practitioners in Kuala Lumpur, which directly involved in the management of the QS firm. Descriptive
and content analysis were adopted to analyse the identified constraint. The TOC methodology used to
deal with the constraint, as well as the impacts of TOC to the QS firms. It could be concluded that the most
common constraint in the QS firms was the delay of project participants and substandard QS practices.
Meanwhile, the concept of TOC could be applied as one of the tools in decision-making process for QS
firm, especially when to dealt with constraint of the delay of project participants and providing better
quality of QS services. |
| first_indexed | 2025-11-15T00:25:13Z |
| format | Article |
| id | oai:generic.eprints.org:15770 |
| institution | Universiti Kebangasaan Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T00:25:13Z |
| publishDate | 2020 |
| publisher | Penerbit Universiti Kebangsaan Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:generic.eprints.org:157702020-11-20T16:12:34Z http://journalarticle.ukm.my/15770/ Application of Theory of Constraints in quantity surveying firm Norhanim Zakaria, Azlan Shah Ali, Teh, Yen Yi As the construction projects grow in size and complexity, the roles of Quantity Surveying (QS) firms which provide QS services getting more significant. Theory of Constraints (TOC) views every process in a system are linked and constraint needs to be identified and dealt with so that to achieve continuous improvement in the whole operation. Removing constraints are the most effective way to improve the overall system performance. As QS firm did not involve inventory, the TOC application and its impacts might be different. This research focused on how TOC approach could be applied in solving the critical constraint appeared in the QS firm. This study adopted questionnaire surveys and semi-structured interviews with QS practitioners in Kuala Lumpur, which directly involved in the management of the QS firm. Descriptive and content analysis were adopted to analyse the identified constraint. The TOC methodology used to deal with the constraint, as well as the impacts of TOC to the QS firms. It could be concluded that the most common constraint in the QS firms was the delay of project participants and substandard QS practices. Meanwhile, the concept of TOC could be applied as one of the tools in decision-making process for QS firm, especially when to dealt with constraint of the delay of project participants and providing better quality of QS services. Penerbit Universiti Kebangsaan Malaysia 2020 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/15770/1/431-1578-1-PB.pdf Norhanim Zakaria, and Azlan Shah Ali, and Teh, Yen Yi (2020) Application of Theory of Constraints in quantity surveying firm. Journal of Building Performance, 11 (1). pp. 141-146. ISSN 2180-2106 http://spaj.ukm.my/jsb/index.php/jbp/issue/view/49 |
| spellingShingle | Norhanim Zakaria, Azlan Shah Ali, Teh, Yen Yi Application of Theory of Constraints in quantity surveying firm |
| title | Application of Theory of Constraints in quantity surveying firm |
| title_full | Application of Theory of Constraints in quantity surveying firm |
| title_fullStr | Application of Theory of Constraints in quantity surveying firm |
| title_full_unstemmed | Application of Theory of Constraints in quantity surveying firm |
| title_short | Application of Theory of Constraints in quantity surveying firm |
| title_sort | application of theory of constraints in quantity surveying firm |
| url | http://journalarticle.ukm.my/15770/ http://journalarticle.ukm.my/15770/ http://journalarticle.ukm.my/15770/1/431-1578-1-PB.pdf |