Factors influencing Malaysian consumers’ intention to use Quick Response (QR) mobile payment
In the past decade, conventional payment methods of using cash is progressively replaced with electronic payments. Recently, QR mobile payment begins to receive more attention from many countries including Malaysia. Nevertheless, QR mobile payment is a relatively green area in which very limited lit...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2019
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| Online Access: | http://journalarticle.ukm.my/14557/ http://journalarticle.ukm.my/14557/1/36831-116194-2-PB.pdf |
| _version_ | 1848813581979615232 |
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| author | Muhammad Haidhar Ibrahim, Siti Rahayu Hussin, Siti Haslina Hussin, |
| author_facet | Muhammad Haidhar Ibrahim, Siti Rahayu Hussin, Siti Haslina Hussin, |
| author_sort | Muhammad Haidhar Ibrahim, |
| building | UKM Institutional Repository |
| collection | Online Access |
| description | In the past decade, conventional payment methods of using cash is progressively replaced with electronic payments. Recently, QR mobile payment begins to receive more attention from many countries including Malaysia. Nevertheless, QR mobile payment is a relatively green area in which very limited literature exists on this subject matter pertaining to consumer acceptance and characteristics of adopter segments of this technology. Therefore, by applying the Technology Acceptance Model (TAM) as the main theoretical framework, the aim of the present study is to investigate the factors influencing intention to use QR mobile payment in Malaysia. Self-administered questionnaires were distributed which resulted in 485 complete responses. Perceived usefulness, personal innovativeness, perceived ease of use, subjective norm, and perceived security were found to be significant in determining intention to use QR mobile payment among Malaysian consumers. |
| first_indexed | 2025-11-15T00:20:28Z |
| format | Article |
| id | oai:generic.eprints.org:14557 |
| institution | Universiti Kebangasaan Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T00:20:28Z |
| publishDate | 2019 |
| publisher | Penerbit Universiti Kebangsaan Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:generic.eprints.org:145572020-05-05T23:56:11Z http://journalarticle.ukm.my/14557/ Factors influencing Malaysian consumers’ intention to use Quick Response (QR) mobile payment Muhammad Haidhar Ibrahim, Siti Rahayu Hussin, Siti Haslina Hussin, In the past decade, conventional payment methods of using cash is progressively replaced with electronic payments. Recently, QR mobile payment begins to receive more attention from many countries including Malaysia. Nevertheless, QR mobile payment is a relatively green area in which very limited literature exists on this subject matter pertaining to consumer acceptance and characteristics of adopter segments of this technology. Therefore, by applying the Technology Acceptance Model (TAM) as the main theoretical framework, the aim of the present study is to investigate the factors influencing intention to use QR mobile payment in Malaysia. Self-administered questionnaires were distributed which resulted in 485 complete responses. Perceived usefulness, personal innovativeness, perceived ease of use, subjective norm, and perceived security were found to be significant in determining intention to use QR mobile payment among Malaysian consumers. Penerbit Universiti Kebangsaan Malaysia 2019 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/14557/1/36831-116194-2-PB.pdf Muhammad Haidhar Ibrahim, and Siti Rahayu Hussin, and Siti Haslina Hussin, (2019) Factors influencing Malaysian consumers’ intention to use Quick Response (QR) mobile payment. Jurnal Pengurusan, 57 . pp. 1-16. ISSN 0127-2713 http://ejournal.ukm.my/pengurusan/issue/view/1231 |
| spellingShingle | Muhammad Haidhar Ibrahim, Siti Rahayu Hussin, Siti Haslina Hussin, Factors influencing Malaysian consumers’ intention to use Quick Response (QR) mobile payment |
| title | Factors influencing Malaysian consumers’ intention to use Quick Response (QR) mobile payment |
| title_full | Factors influencing Malaysian consumers’ intention to use Quick Response (QR) mobile payment |
| title_fullStr | Factors influencing Malaysian consumers’ intention to use Quick Response (QR) mobile payment |
| title_full_unstemmed | Factors influencing Malaysian consumers’ intention to use Quick Response (QR) mobile payment |
| title_short | Factors influencing Malaysian consumers’ intention to use Quick Response (QR) mobile payment |
| title_sort | factors influencing malaysian consumers’ intention to use quick response (qr) mobile payment |
| url | http://journalarticle.ukm.my/14557/ http://journalarticle.ukm.my/14557/ http://journalarticle.ukm.my/14557/1/36831-116194-2-PB.pdf |