Revisiting uses and gratification theory: a study on visitors to Annah Rais Homestay

Uses and gratification theory has always been discussed within the functional paradigm where the media serve a specific purpose for any given audience. The perspective assumes that people know even before using the media why they are using it. It is argued in this article that the actual purpose of...

Full description

Bibliographic Details
Main Authors: Mus Chairil Samani, Catohrinner Joyce Guri
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2019
Online Access:http://journalarticle.ukm.my/13177/
http://journalarticle.ukm.my/13177/1/31040-98926-1-PB.pdf
_version_ 1848813204324483072
author Mus Chairil Samani,
Catohrinner Joyce Guri,
author_facet Mus Chairil Samani,
Catohrinner Joyce Guri,
author_sort Mus Chairil Samani,
building UKM Institutional Repository
collection Online Access
description Uses and gratification theory has always been discussed within the functional paradigm where the media serve a specific purpose for any given audience. The perspective assumes that people know even before using the media why they are using it. It is argued in this article that the actual purpose of using mass media is never determined beforehand. Audience is made aware of the purpose after accidentally finding something of interest while using the traditional mass media. Serendity of information occurs after using the mass media. Thus, functionality is assumed rather than verified while using the various mass media. With the advent of the Internet, people shift through the various websites to obtain information relating to a specific purpose. To deduce functionality, a study was conducted on the uses and gratification of websites on homestays. A survey was carried out with 100 actual visitors to Annah Rais Homestays, Sarawak using a specially built questionnaire to collect data relating to perceive and actual uses, and perceive and actual gratification of information obtained from websites of three homestays’ service provider. The findings of the study conclusively found that the actual use of information after visiting a homestay is higher than the perceived use before visiting it. The actual gratification of information after visiting is higher than the perceived gratification before visiting it. Thus, the findings confirm the functionality of websites that could not have been proven in the various studies on traditional mass media.
first_indexed 2025-11-15T00:14:28Z
format Article
id oai:generic.eprints.org:13177
institution Universiti Kebangasaan Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T00:14:28Z
publishDate 2019
publisher Penerbit Universiti Kebangsaan Malaysia
recordtype eprints
repository_type Digital Repository
spelling oai:generic.eprints.org:131772019-07-21T12:50:00Z http://journalarticle.ukm.my/13177/ Revisiting uses and gratification theory: a study on visitors to Annah Rais Homestay Mus Chairil Samani, Catohrinner Joyce Guri, Uses and gratification theory has always been discussed within the functional paradigm where the media serve a specific purpose for any given audience. The perspective assumes that people know even before using the media why they are using it. It is argued in this article that the actual purpose of using mass media is never determined beforehand. Audience is made aware of the purpose after accidentally finding something of interest while using the traditional mass media. Serendity of information occurs after using the mass media. Thus, functionality is assumed rather than verified while using the various mass media. With the advent of the Internet, people shift through the various websites to obtain information relating to a specific purpose. To deduce functionality, a study was conducted on the uses and gratification of websites on homestays. A survey was carried out with 100 actual visitors to Annah Rais Homestays, Sarawak using a specially built questionnaire to collect data relating to perceive and actual uses, and perceive and actual gratification of information obtained from websites of three homestays’ service provider. The findings of the study conclusively found that the actual use of information after visiting a homestay is higher than the perceived use before visiting it. The actual gratification of information after visiting is higher than the perceived gratification before visiting it. Thus, the findings confirm the functionality of websites that could not have been proven in the various studies on traditional mass media. Penerbit Universiti Kebangsaan Malaysia 2019 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/13177/1/31040-98926-1-PB.pdf Mus Chairil Samani, and Catohrinner Joyce Guri, (2019) Revisiting uses and gratification theory: a study on visitors to Annah Rais Homestay. Jurnal Komunikasi ; Malaysian Journal of Communication, 35 (1). pp. 206-221. ISSN 0128-1496 http://ejournal.ukm.my/mjc/issue/view/1165
spellingShingle Mus Chairil Samani,
Catohrinner Joyce Guri,
Revisiting uses and gratification theory: a study on visitors to Annah Rais Homestay
title Revisiting uses and gratification theory: a study on visitors to Annah Rais Homestay
title_full Revisiting uses and gratification theory: a study on visitors to Annah Rais Homestay
title_fullStr Revisiting uses and gratification theory: a study on visitors to Annah Rais Homestay
title_full_unstemmed Revisiting uses and gratification theory: a study on visitors to Annah Rais Homestay
title_short Revisiting uses and gratification theory: a study on visitors to Annah Rais Homestay
title_sort revisiting uses and gratification theory: a study on visitors to annah rais homestay
url http://journalarticle.ukm.my/13177/
http://journalarticle.ukm.my/13177/
http://journalarticle.ukm.my/13177/1/31040-98926-1-PB.pdf