Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia

This paper aims to elucidate the relationship of distributive and procedural justice on affective commitment through conflict management styles and examine the mediating effect of conflict management styles between distributive and procedural justice and affective commitment. Self-administered quest...

Full description

Bibliographic Details
Main Authors: Muhammad Asyraf Mohd Kassim, Hazril Izwar Ibrahim
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia 2016
Online Access:http://journalarticle.ukm.my/10807/
http://journalarticle.ukm.my/10807/1/11283-48409-1-PB.pdf
_version_ 1848812512902905856
author Muhammad Asyraf Mohd Kassim,
Hazril Izwar Ibrahim,
author_facet Muhammad Asyraf Mohd Kassim,
Hazril Izwar Ibrahim,
author_sort Muhammad Asyraf Mohd Kassim,
building UKM Institutional Repository
collection Online Access
description This paper aims to elucidate the relationship of distributive and procedural justice on affective commitment through conflict management styles and examine the mediating effect of conflict management styles between distributive and procedural justice and affective commitment. Self-administered questionnaires were delivered to 330 respondents throughout Northern Malaysia. Next, the data were analyzed using statistical analysis of SPSS and Partial Least Squares of Structural Equation Modelling (PLS-SEM). Results showed that distributive and procedural justice was positively related to integrating, obliging and compromising styles while negatively related to dominating style but not related to avoiding style. It also revealed that integrating, obliging and compromising styles were positively significant with affective commitment while dominating style was negatively significant with affective commitment but avoiding style does not relate with affective commitment. In conclusion, the results also showed conflict management styles fully mediate the relationship between distributive and procedural justice and affective commitment.
first_indexed 2025-11-15T00:03:29Z
format Article
id oai:generic.eprints.org:10807
institution Universiti Kebangasaan Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T00:03:29Z
publishDate 2016
publisher Penerbit Universiti Kebangsaan Malaysia
recordtype eprints
repository_type Digital Repository
spelling oai:generic.eprints.org:108072017-10-11T07:27:15Z http://journalarticle.ukm.my/10807/ Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia Muhammad Asyraf Mohd Kassim, Hazril Izwar Ibrahim, This paper aims to elucidate the relationship of distributive and procedural justice on affective commitment through conflict management styles and examine the mediating effect of conflict management styles between distributive and procedural justice and affective commitment. Self-administered questionnaires were delivered to 330 respondents throughout Northern Malaysia. Next, the data were analyzed using statistical analysis of SPSS and Partial Least Squares of Structural Equation Modelling (PLS-SEM). Results showed that distributive and procedural justice was positively related to integrating, obliging and compromising styles while negatively related to dominating style but not related to avoiding style. It also revealed that integrating, obliging and compromising styles were positively significant with affective commitment while dominating style was negatively significant with affective commitment but avoiding style does not relate with affective commitment. In conclusion, the results also showed conflict management styles fully mediate the relationship between distributive and procedural justice and affective commitment. Penerbit Universiti Kebangsaan Malaysia 2016 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/10807/1/11283-48409-1-PB.pdf Muhammad Asyraf Mohd Kassim, and Hazril Izwar Ibrahim, (2016) Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia. Jurnal Pengurusan, 47 . pp. 15-27. ISSN 0127-2713 http://ejournal.ukm.my/pengurusan/issue/view/856
spellingShingle Muhammad Asyraf Mohd Kassim,
Hazril Izwar Ibrahim,
Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
title Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
title_full Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
title_fullStr Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
title_full_unstemmed Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
title_short Relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in Northern Malaysia
title_sort relationship between distributive justice, procedural justice, conflict management styles and affective commitment: a study among bank employees in northern malaysia
url http://journalarticle.ukm.my/10807/
http://journalarticle.ukm.my/10807/
http://journalarticle.ukm.my/10807/1/11283-48409-1-PB.pdf