Memahami keperluan pelajar penyelidikan siswazah FTSM menggunakan SERVQUAL dan Model Kano
Sebagai sebuah universiti penyelidikan, Universiti Kebangsaan Malaysia (UKM) menitik beratkan aktiviti penyelidikan termasuk pelajar penyelidikan yang mengikuti pengajian Siswazah. Justeru, keperluan pelajar Siswazah perlu diukur bagi mencerminkan iltizam UKM untuk menjadi antara universiti penyelid...
| Main Authors: | Ahmad Zawawi Ghazali, Hairulliza Mohamad Judi, Hazura Mohamed |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Pusat Pengajian Sains Matematik, Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia
2016
|
| Online Access: | http://journalarticle.ukm.my/10202/ http://journalarticle.ukm.my/10202/1/jqma-12-1_2-paper4.pdf |
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