APA (7th ed.) Citation

Ramli Bahroom, Latifah Abdol Latif, & Ng, M. S. (2009). ODLPERF: An Instrument For Measuring Service Quality In An Open And Distance Learning (ODL) Institution.

Chicago Style (17th ed.) Citation

Ramli Bahroom, Latifah Abdol Latif, and Man San Ng. ODLPERF: An Instrument For Measuring Service Quality In An Open And Distance Learning (ODL) Institution. 2009.

MLA (9th ed.) Citation

Ramli Bahroom, et al. ODLPERF: An Instrument For Measuring Service Quality In An Open And Distance Learning (ODL) Institution. 2009.