Quality management initiatives in open and distance learning university

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Quality management initiatives in open and distance learning university

As an open and distance learning institution, the Open University Malaysia (OUM) needs to ensure that it offers quality services to its learners. A Quality Management System (QMS) was thus established by the Centre for Quality Management and Research & Innovation (CQMRI). The paper descri...

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Bibliographic Details
Main Authors:	Fatimah Ibrahim, Zoraini Wati Abas, Rohaya Ali
Format:	Conference or Workshop Item
Published:	2008
Subjects:	LC5201 Education extension. Adult education. Continuing education
Online Access:	https://library.oum.edu.my/repository/399/

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