Students perceptions of service quality in the open and distance learning institution
The Malaysian economy experienced an economic boom in the mid-1990s. At the same time, the demand for higher education increased tremendously. In 2005, there were more than 18 public universities and 27 private universities and university colleges in Malaysia and more than 500 private colleges...
| Main Authors: | Md Zabid, Abdul Rashid, Hairuddin , Harun |
|---|---|
| Format: | Monograph |
| Published: |
Open University Malaysia (OUM)
2005
|
| Subjects: | |
| Online Access: | https://library.oum.edu.my/repository/389/ |
Similar Items
Service Quality in the Open and Distance Learning
by: Md Zabid , Abdul Rashid, Prof Dr, et al.
by: Md Zabid , Abdul Rashid, Prof Dr, et al.
Skills, Usage and Perception of ICT and Their Impact on E-Learning in an Open and Distance Learning Institution
by: Latifah Abdol Latif,, et al.
Published: (2009)
by: Latifah Abdol Latif,, et al.
Published: (2009)
Applications of Artificial Intelligence in an Open and Distance Learning Institution
by: Mansor Fadzil,, et al.
Published: (2008)
by: Mansor Fadzil,, et al.
Published: (2008)
Determinant of student loyalty in an open distance learning institution
by: Norlia Goolamally,, et al.
Published: (2014)
by: Norlia Goolamally,, et al.
Published: (2014)
Effective Market Segmentation for Open Distance Learning Institutions’ Marketing Strategy
by: Mohd Nazri Mohd Noor,, et al.
Published: (2021)
by: Mohd Nazri Mohd Noor,, et al.
Published: (2021)
Strategies for Ensuring Quality in Open and Distance Learning
by: Mansor Fadzil,, et al.
Published: (2008)
by: Mansor Fadzil,, et al.
Published: (2008)
Quality management initiatives in open and distance learning university
by: Fatimah Ibrahim,, et al.
Published: (2008)
by: Fatimah Ibrahim,, et al.
Published: (2008)
ODLPERF: An Instrument For Measuring Service Quality In An Open And Distance Learning (ODL) Institution
by: Ramli Bahroom,, et al.
Published: (2009)
by: Ramli Bahroom,, et al.
Published: (2009)
Antecedents of Student Loyalty in Open and Distance Learning Institutions: An Empirical Analysis
by: Yon Rosli,, et al.
Published: (2020)
by: Yon Rosli,, et al.
Published: (2020)
Corporate Governance of Open and Distance Learning (ODL) Institutions: Special Reference to Open University Malaysia
by: Tuan Fatma Tuan Sulaiman,, et al.
Published: (2019)
by: Tuan Fatma Tuan Sulaiman,, et al.
Published: (2019)
Teaching engineering programmes via open and distance learning : the perceptions and challenges
by: Wei Wen Shyang,, et al.
Published: (2005)
by: Wei Wen Shyang,, et al.
Published: (2005)
Quality Assurance in Open and Distance Learning: Strategies and
Approaches from the Perspective of Open University Malaysia
by: Anuwar Ali,
Published: (2014)
by: Anuwar Ali,
Published: (2014)
Media Preferences for Open Distance Learning Advertising
Activities
by: Mohd Nazri Mohd Noor,, et al.
Published: (2020)
by: Mohd Nazri Mohd Noor,, et al.
Published: (2020)
Mobile learning in open and distance learning : issues and challenges
by: Mansor Fadzil,
Published: (2007)
by: Mansor Fadzil,
Published: (2007)
Impacts Of Service Quality, Satisfaction And
Personal Factors On Student Retention In
Open Distance Learning Institutions In
Malaysia
by: Ng, Man San
Published: (2010)
by: Ng, Man San
Published: (2010)
E-learning in Malaysia : moving forward in Open Distance Learning
by: Zoraini Wati Abas,
Published: (2009)
by: Zoraini Wati Abas,
Published: (2009)
Issues in Physics Practicals in an Open and Distance Learning Environment
by: P. Rajesh, Kumar, et al.
Published: (2005)
by: P. Rajesh, Kumar, et al.
Published: (2005)
The need for learners to understand their readiness for open and distance learning
by: Lim , Tina Swee Kim
Published: (2009)
by: Lim , Tina Swee Kim
Published: (2009)
Open and Distance Learning (ODL) as a Viable
Provider of Quality Higher Education: The Case of
Open University Malaysia (OUM)
by: Anuwar Ali,
Published: (2009)
by: Anuwar Ali,
Published: (2009)
Open and Distance Learning: Engaging Learners through Innovation and Creativity
by: Wardah Mohamad,, et al.
Published: (2009)
by: Wardah Mohamad,, et al.
Published: (2009)
Issues and Challenges in Islamic Studies via
Open Distance Learning
by: Mohd Yusuf Ahmad,
Published: (2009)
by: Mohd Yusuf Ahmad,
Published: (2009)
Criteria's for E-Learning Delivery Platform (ELDP) for Open and Distance Learning (ODL)
by: Kanesan Muthusamy,, et al.
Published: (2005)
by: Kanesan Muthusamy,, et al.
Published: (2005)
A case study : using choice experiment in an open distance learning
by: Tan, Joshua Juat-Huan, et al.
Published: (2014)
by: Tan, Joshua Juat-Huan, et al.
Published: (2014)
Validating the Student Loyalty Model for an Open Distance Learning Institution
by: Norlia Goolamally,, et al.
Published: (2014)
by: Norlia Goolamally,, et al.
Published: (2014)
e-conomics Supplements: The Antidote to Teaching and Learning Economics through Open and Distance Learning
by: Kek , Lilian Siew Yick, et al.
Published: (2009)
by: Kek , Lilian Siew Yick, et al.
Published: (2009)
e-conomics Supplements: Supporting the Teaching and Learning of Economics through Open and Distance Learning
by: Kek , Lilian Siew Yick, et al.
Published: (2010)
by: Kek , Lilian Siew Yick, et al.
Published: (2010)
OUM’s Tracer Study: A Testimony to a Quality Open and Distance Education
by: Latifah Abdol Latif,, et al.
Published: (2010)
by: Latifah Abdol Latif,, et al.
Published: (2010)
Quality assurance in the development of open and distance learning materials at Open University Malaysia
by: Zoraini Wati Abas,, et al.
Published: (2005)
by: Zoraini Wati Abas,, et al.
Published: (2005)
Impact of open distance learning professionalism & empowerment courses on clinical nurse practice
by: Rashidah Shahruddin,, et al.
by: Rashidah Shahruddin,, et al.
Perceived challenges in open and distance learning among nursing students of Open University Malaysia: A descriptive analysis
by: Saedah Muda,, et al.
Published: (2019)
by: Saedah Muda,, et al.
Published: (2019)
The Need For Participation In Open And Distance Education: The Open University Malaysia Experience
by: Santhi, Raghvan, et al.
Published: (2007)
by: Santhi, Raghvan, et al.
Published: (2007)
Moderating effect of goal orientation on the relationship between academic self-efficacy, learner characteristics and learning achievement in an open distance learning (ODL) based higher education institution
by: Norsiah Aminudin,, et al.
Published: (2019)
by: Norsiah Aminudin,, et al.
Published: (2019)
iRadio OUM - The Development of Educational Internet Radio to Enhance Open and Distance Learning
by: Umi Hanim Mohd Ibrahim,, et al.
Published: (2009)
by: Umi Hanim Mohd Ibrahim,, et al.
Published: (2009)
Development of Interactive Learning Objects with Just In Time Tutorials Self Assessment for Open and Distance Learning Education
by: Wei , Wen Shyang, et al.
Published: (2009)
by: Wei , Wen Shyang, et al.
Published: (2009)
Key determinants of academic employees’ performance in Malaysian online distance learning institutions
by: Zahir Osman,, et al.
by: Zahir Osman,, et al.
Learners' Priority-Satisfaction Analyses As A Diagnostic Too
in Managing Open And Distance Learning (ODL) at Open
University Malaysia (OUM)
by: Latifah Abdol Latif,
Published: (2004)
by: Latifah Abdol Latif,
Published: (2004)
Using Random Parameter Logit in Open and Distance Learning (ODL) Institutions in Malaysia
by: Chiam , Chooi Chea, et al.
Published: (2015)
by: Chiam , Chooi Chea, et al.
Published: (2015)
Helping Distance Learners Stay Connected: The Effectiveness of Mobile Learning via SMS at
Open University Malaysia
by: Lim , Tina Swee Kim, et al.
Published: (2011)
by: Lim , Tina Swee Kim, et al.
Published: (2011)
Quality Assurance in Open and Flexible Distance Learning:
A Malaysian Perspective
by: Anuwar Ali,
Published: (2013)
by: Anuwar Ali,
Published: (2013)
Open and distance learning as the key driver of lifelong learning
by: Ramli Bahroom,, et al.
Published: (2012)
by: Ramli Bahroom,, et al.
Published: (2012)
Similar Items
-
Service Quality in the Open and Distance Learning
by: Md Zabid , Abdul Rashid, Prof Dr, et al. -
Skills, Usage and Perception of ICT and Their Impact on E-Learning in an Open and Distance Learning Institution
by: Latifah Abdol Latif,, et al.
Published: (2009) -
Applications of Artificial Intelligence in an Open and Distance Learning Institution
by: Mansor Fadzil,, et al.
Published: (2008) -
Determinant of student loyalty in an open distance learning institution
by: Norlia Goolamally,, et al.
Published: (2014) -
Effective Market Segmentation for Open Distance Learning Institutions’ Marketing Strategy
by: Mohd Nazri Mohd Noor,, et al.
Published: (2021)