| Summary: | Higher education institutions are embracing e-learning to enhance their learning
environment and to provide a range of benefits associated with e-learning. In
institutions that offer open distance learning, e-learning has also become a
necessity to enable the institutions to serve a greater number of students and to
reach out to those who are spread out geographically over a wide area. In
addition, e-learning not only supports learners from the pedagogical point of view
but also from the administrative angle.
At the Open University Malaysia, e-learning has played a key role since it opened
its doors to its first batch of 753 learners in August 2001. As part of the
university’s blended learning pedagogies, e-learning has been able to support an
enrolment of over 65,000 learners from within and outside the country. OUM,
hence, finds it imperative that the quality of the e-learning environment is ensured
at all times. How OUM establishes and plans for an effective e-learning
environment so as to satisfy the learners and other stakeholders will be described
in the paper. The paper also includes a discussion on some of the challenges in
providing quality e-learning and how OUM has overcome these challenges. (Author's abstract)
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