Mobile learning support to distance learners: using WhatsApp Messenger

This paper examines the Open University Malaysia’s (OUM) forays into using WhatsApp Messenger as a tool for supporting learning. The pilot project was implemented on the new group of about 3000 first-semester learners. The mobile learning messages were in the form of images, audios and videos, in ad...

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Main Authors: Harvinder, Kaur, Lim, Tick-Meng, Woo, Tai-Kwan, Mansor Fadzil
Other Authors: Kam , Cheong Li
Format: Book Section
Published: Springer 2018
Subjects:
Online Access:https://library.oum.edu.my/repository/1485/
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author Harvinder, Kaur
Lim, Tick-Meng
Woo, Tai-Kwan
Mansor Fadzil,
author2 Kam , Cheong Li
author_facet Kam , Cheong Li
Harvinder, Kaur
Lim, Tick-Meng
Woo, Tai-Kwan
Mansor Fadzil,
author_sort Harvinder, Kaur
building OUM Institutional Repository
collection Online Access
description This paper examines the Open University Malaysia’s (OUM) forays into using WhatsApp Messenger as a tool for supporting learning. The pilot project was implemented on the new group of about 3000 first-semester learners. The mobile learning messages were in the form of images, audios and videos, in addition to the text format. A preliminary survey was conducted using the Google Drive survey instrument, and it was communicated to the learners via WhatsApp. This paper outlines the OUM’s efforts and processes in implementing WhatsApp as a tool for mobile learning support and distance learners’ experience and usage pattern for the mobile learning messages. (Abstract by authors)
first_indexed 2025-11-14T21:11:38Z
format Book Section
id oai:eprints.oum.edu.my:1485
institution Open University Malaysia
institution_category Local University
last_indexed 2025-11-14T21:11:38Z
publishDate 2018
publisher Springer
recordtype eprints
repository_type Digital Repository
spelling oai:eprints.oum.edu.my:14852022-08-09T02:02:59Z Mobile learning support to distance learners: using WhatsApp Messenger Harvinder, Kaur Lim, Tick-Meng Woo, Tai-Kwan Mansor Fadzil, LB2300 Higher Education LC5201 Education extension. Adult education. Continuing education This paper examines the Open University Malaysia’s (OUM) forays into using WhatsApp Messenger as a tool for supporting learning. The pilot project was implemented on the new group of about 3000 first-semester learners. The mobile learning messages were in the form of images, audios and videos, in addition to the text format. A preliminary survey was conducted using the Google Drive survey instrument, and it was communicated to the learners via WhatsApp. This paper outlines the OUM’s efforts and processes in implementing WhatsApp as a tool for mobile learning support and distance learners’ experience and usage pattern for the mobile learning messages. (Abstract by authors) Springer Kam , Cheong Li Kin, Sun Yuen Tak , Billy Ming Wong 2018 Book Section PeerReviewed Harvinder, Kaur and Lim, Tick-Meng and Woo, Tai-Kwan and Mansor Fadzil, (2018) Mobile learning support to distance learners: using WhatsApp Messenger. In: Innovations in Open and Flexible Education. Education Innovation Series (EDIN) . Springer, pp. 109-119. ISBN 9789811079955 https://library.oum.edu.my/repository/1485/
spellingShingle LB2300 Higher Education
LC5201 Education extension. Adult education. Continuing education
Harvinder, Kaur
Lim, Tick-Meng
Woo, Tai-Kwan
Mansor Fadzil,
Mobile learning support to distance learners: using WhatsApp Messenger
title Mobile learning support to distance learners: using WhatsApp Messenger
title_full Mobile learning support to distance learners: using WhatsApp Messenger
title_fullStr Mobile learning support to distance learners: using WhatsApp Messenger
title_full_unstemmed Mobile learning support to distance learners: using WhatsApp Messenger
title_short Mobile learning support to distance learners: using WhatsApp Messenger
title_sort mobile learning support to distance learners: using whatsapp messenger
topic LB2300 Higher Education
LC5201 Education extension. Adult education. Continuing education
url https://library.oum.edu.my/repository/1485/