Classification of Learner Retention using Machine Learning Approaches

Learner retention issues require a huge commitment from a university as the process of monitoring learners' re-registration status from the beginning of each semester until they graduate can be quite tedious. When the number of learners who re-register for a subsequent semester is low, it not o...

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Main Authors: Nur Amalina Diyana Suhaimi, Norshaliza Kamaruddin, Thirumeni T Subramaniam, Nilam Nur Amir Sjarif, Maslin Masrom, Nurazean Maarop
Format: Conference or Workshop Item
Published: 2021
Subjects:
Online Access:https://ieeexplore.ieee.org/abstract/document/9617055
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author Nur Amalina Diyana Suhaimi ,
Norshaliza Kamaruddin,
Thirumeni T Subramaniam,
Nilam Nur Amir Sjarif,
Maslin Masrom,
Nurazean Maarop,
author_facet Nur Amalina Diyana Suhaimi ,
Norshaliza Kamaruddin,
Thirumeni T Subramaniam,
Nilam Nur Amir Sjarif,
Maslin Masrom,
Nurazean Maarop,
author_sort Nur Amalina Diyana Suhaimi ,
building OUM Institutional Repository
collection Online Access
description Learner retention issues require a huge commitment from a university as the process of monitoring learners' re-registration status from the beginning of each semester until they graduate can be quite tedious. When the number of learners who re-register for a subsequent semester is low, it not only affects the university's image but also its ranking and reputation in the education sector. Therefore, the university must identify, at an early stage, the likelihood of a learner is not retained in the following semester. This study proposed to experiment with the classification methods for solving the issue of learner retention at Open University Malaysia by comparing three Supervised Machine Learning algorithms namely Logistic Regression, Support Vector Machine, and k-Nearest Neighbor. The performance of these algorithms was evaluated based on accuracy, precision, recall, and f-measure. It is determined that Support Vector Machine showed the best accuracy in classifying the learners' retention rate with 80% accuracy. The benefit of performing Machine Learning is that it enables the identification of at-risk learners at the earliest opportunity and therefore implement the earliest interventions to retain them. (Abstract by authors)
first_indexed 2025-11-14T21:11:35Z
format Conference or Workshop Item
id oai:eprints.oum.edu.my:1469
institution Open University Malaysia
institution_category Local University
last_indexed 2025-11-14T21:11:35Z
publishDate 2021
recordtype eprints
repository_type Digital Repository
spelling oai:eprints.oum.edu.my:14692022-08-05T00:45:52Z Classification of Learner Retention using Machine Learning Approaches Nur Amalina Diyana Suhaimi , Norshaliza Kamaruddin, Thirumeni T Subramaniam, Nilam Nur Amir Sjarif, Maslin Masrom, Nurazean Maarop, LB1028 Research - Education LB2300 Higher Education Learner retention issues require a huge commitment from a university as the process of monitoring learners' re-registration status from the beginning of each semester until they graduate can be quite tedious. When the number of learners who re-register for a subsequent semester is low, it not only affects the university's image but also its ranking and reputation in the education sector. Therefore, the university must identify, at an early stage, the likelihood of a learner is not retained in the following semester. This study proposed to experiment with the classification methods for solving the issue of learner retention at Open University Malaysia by comparing three Supervised Machine Learning algorithms namely Logistic Regression, Support Vector Machine, and k-Nearest Neighbor. The performance of these algorithms was evaluated based on accuracy, precision, recall, and f-measure. It is determined that Support Vector Machine showed the best accuracy in classifying the learners' retention rate with 80% accuracy. The benefit of performing Machine Learning is that it enables the identification of at-risk learners at the earliest opportunity and therefore implement the earliest interventions to retain them. (Abstract by authors) 2021 Conference or Workshop Item PeerReviewed https://ieeexplore.ieee.org/abstract/document/9617055 Nur Amalina Diyana Suhaimi , and Norshaliza Kamaruddin, and Thirumeni T Subramaniam, and Nilam Nur Amir Sjarif, and Maslin Masrom, and Nurazean Maarop, (2021) Classification of Learner Retention using Machine Learning Approaches. In: 2021 7th International Conference on Research and Innovation in Information Systems (ICRIIS), 25-26 October 2021, Johor Bahru, Malaysia. https://library.oum.edu.my/repository/1469/
spellingShingle LB1028 Research - Education
LB2300 Higher Education
Nur Amalina Diyana Suhaimi ,
Norshaliza Kamaruddin,
Thirumeni T Subramaniam,
Nilam Nur Amir Sjarif,
Maslin Masrom,
Nurazean Maarop,
Classification of Learner Retention using Machine Learning Approaches
title Classification of Learner Retention using Machine Learning Approaches
title_full Classification of Learner Retention using Machine Learning Approaches
title_fullStr Classification of Learner Retention using Machine Learning Approaches
title_full_unstemmed Classification of Learner Retention using Machine Learning Approaches
title_short Classification of Learner Retention using Machine Learning Approaches
title_sort classification of learner retention using machine learning approaches
topic LB1028 Research - Education
LB2300 Higher Education
url https://ieeexplore.ieee.org/abstract/document/9617055
https://ieeexplore.ieee.org/abstract/document/9617055