An Examination On E-Banking Service Quality And Its Significance On E-Satisfaction And E-Loyalty: An Asian Study
This research aims to explore the importance of e-service quality dimensions in an e-banking atmosphere by providing a review of how e-service quality perceptions have evolved through the continuing stream of change in banking technology. This paper also helps to ascertain the complex relationship b...
| Main Authors: | Prithviraj Malnaad, Abdul Rahman S Senathirajah, Gan Connie, Zahir Osman, Rasheedul Haque |
|---|---|
| Format: | Article |
| Published: |
ASR Research India
2022
|
| Subjects: | |
| Online Access: | https://journalppw.com/index.php/jpsp/index |
Similar Items
Barriers And Benefits Of Adopting E-Government In Iran
by: Amjad, Leila Saeidi
Published: (2010)
by: Amjad, Leila Saeidi
Published: (2010)
Assessment Of Maturity Status Of E-Government Websites In Malaysia Through Website Content Analysis
by: Eskandar, Aria Asadi
Published: (2010)
by: Eskandar, Aria Asadi
Published: (2010)
The Effects Of Technology Acceptance Factors On Customer E-Loyalty and E-Satisfaction In Malaysia
by: Wong, Winnie Poh-Ming, et al.
Published: (2014)
by: Wong, Winnie Poh-Ming, et al.
Published: (2014)
Ngerabit eLamai: Penans Employing ICT for Rural Socio-Economic Transformation
by: ISITI, -coERI
Published: (2013)
by: ISITI, -coERI
Published: (2013)
Internet Banking Service Quality And E-Loyalty In
Penang, Malaysia
by: Teng, Yoke Leng
Published: (2008)
by: Teng, Yoke Leng
Published: (2008)
Internet Banking Service Quality And E-Loyalty In Penang, Malaysia
by: Teng, Yoke Leng
Published: (2008)
by: Teng, Yoke Leng
Published: (2008)
The social and economic impacts of e-hailing application in Malaysia: A review
by: Al-Shakhrit, A. K. S., et al.
Published: (2021)
by: Al-Shakhrit, A. K. S., et al.
Published: (2021)
Asian monetary integration : the Japanese dilemma / Fumiki Tanioka.
by: Tanioka, Fumiki
Published: (1999)
by: Tanioka, Fumiki
Published: (1999)
An empirical investigation on sustainability of balancing item in Asian countries
by: Evan, Lau, et al.
Published: (2008)
by: Evan, Lau, et al.
Published: (2008)
Contagious Effects Of Oil Prices On Asian Stock Markets’ Behaviour
by: Jok-Tong, Wan, et al.
Published: (2016)
by: Jok-Tong, Wan, et al.
Published: (2016)
The Euphoria Effect of UEFA Champion League Final on Asian Stock Market
by: Brahmana, Rayenda Khresna
Published: (2011)
by: Brahmana, Rayenda Khresna
Published: (2011)
Factor affecting customer satisfaction in e-commerce
by: Pua, Casandra Kei Ying
Published: (2023)
by: Pua, Casandra Kei Ying
Published: (2023)
A Study on the Relationship between Transformational Leadership and Creativity and Innovation from an Organisational Perspective: A Conceptual Model
by: Thiaku Ramalingam,, et al.
by: Thiaku Ramalingam,, et al.
ASEAN-5 countries stock market integration : Pre and post Asian 1997 Financial crisis
by: Huang, David Tiong Ung
Published: (2012)
by: Huang, David Tiong Ung
Published: (2012)
E-commerce service quality on customer satisfaction, belief and loyalty: A proposal
Prospects for Vietnam's industrialization in the light of East Asian newly industrializing economies : economic experiences
Nguyen, Anh Tuan.
by: Nguyen, Anh Tuan
Published: (1995)
by: Nguyen, Anh Tuan
Published: (1995)
The Significance of E-Business and Knowledge- Based Customer Relationship in the E Marketplace Environment
by: Lai, Joan P.C.
Published: (2006)
by: Lai, Joan P.C.
Published: (2006)
Empirical Examination Of Global Expansion Strategies Of Malaysian Companies And Recommendations For Reform
by: Abdulrahman M, Alalyani
Published: (2009)
by: Abdulrahman M, Alalyani
Published: (2009)
Performance of Public Listed banks in ASEAN
by: Chin, Amy Ee Ling
Published: (2013)
by: Chin, Amy Ee Ling
Published: (2013)
Socio-economic factors affecting padi productivity in blocks E and T in Sawah Sempadan in 1963/64 / Mohd.Idrus Bin Ahmad
by: Mohd.Idrus, Ahmad
Published: (1965)
by: Mohd.Idrus, Ahmad
Published: (1965)
A study on workplace stress and its relationship with job satisfaction among officers in Malayan Banking Berhad Kuching
by: Tiong, , Ming Nguok
Published: (2010)
by: Tiong, , Ming Nguok
Published: (2010)
Tourist satisfaction and loyalty: A structural equation model (SEM) analysis
by: Mohd Salleh, Norlida Hanim, et al.
Published: (2011)
by: Mohd Salleh, Norlida Hanim, et al.
Published: (2011)
Store loyalty, retail satisfaction and competitive resistance towards purchase intention
by: Ma’rof, Rabiatul Adawiyah, et al.
Published: (2012)
by: Ma’rof, Rabiatul Adawiyah, et al.
Published: (2012)
Re-examining traditional service quality in an e-banking era
by: Wong, David, et al.
Published: (2008)
by: Wong, David, et al.
Published: (2008)
Factors associated with life satisfaction in Asia / Ngoo Yee Ting
by: Ngoo, Yee Ting
Published: (2017)
by: Ngoo, Yee Ting
Published: (2017)
Malaysian baby boomer’s purchase intention through e-commerce platform post Covid-19
by: Hendrita, David
Published: (2023)
by: Hendrita, David
Published: (2023)
Peranan Sistem E-Sinar dalam Usaha Mengurangkan Kadar Kemiskinan bagi Daerah Kota Setar
by: Antoni, Teuku
Published: (2012)
by: Antoni, Teuku
Published: (2012)
Isu kemiskinan di Utara Semenanjung: Analisis keberkesanan bantuan agensi dari perspektif bekas peserta e-kasih
by: Mohd Mohaideen, Zalina, et al.
Published: (2018)
by: Mohd Mohaideen, Zalina, et al.
Published: (2018)
E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction
by: Sivananthan, R.
Published: (2005)
by: Sivananthan, R.
Published: (2005)
Revival of the twin deficits in Asian crisis-affected countries
by: Lau, Evan, et al.
Published: (2010)
by: Lau, Evan, et al.
Published: (2010)
The impacts of trade integration on output gowth of Asian Countries
by: Arunnan, Balasubramaniam
Published: (2013)
by: Arunnan, Balasubramaniam
Published: (2013)
Factors influencing customer satisfaction and E-Loyalty:
Online shopping environment among the young adults
by: Izyan Hizza, H. L., et al.
Published: (2014)
by: Izyan Hizza, H. L., et al.
Published: (2014)
The influence of perceived value on the satisfaction of generation Z towards e-loyalty programs in the fashion industry
by: Goh, Fion E Qing, et al.
Published: (2023)
by: Goh, Fion E Qing, et al.
Published: (2023)
Does E-satisfaction mediate the relationship between E-banking adoption and its determinants: hybrid approach to TAM
by: Salimon, Maruf Gbadebo, et al.
Published: (2019)
by: Salimon, Maruf Gbadebo, et al.
Published: (2019)
D.I.V.O.R.C.E
Published: (2009)
Published: (2009)
E-Loyalty : A study on customer loyalty of internet banking services in Klang Valley / Noor Farihan Elyana Md Noor
by: Md Noor, Noor Farihan Elyana
Published: (2005)
by: Md Noor, Noor Farihan Elyana
Published: (2005)
Performance of the stock market (KLSE) with the fluctuation of Kuala Lumpur Inter Bank Offer Rates (KLIBOR) / Ezren Zeffirelli Zubir
by: Zubir, Ezren Zeffirelli
Published: (1995)
by: Zubir, Ezren Zeffirelli
Published: (1995)
Does corporate sustainability affect customer loyalty in Malaysian banking industry?
by: Lau, Ye Min, et al.
Published: (2022)
by: Lau, Ye Min, et al.
Published: (2022)
Investigation of the effective factors of customer satisfaction in e-banking: Bangladesh perspective
by: Bashir, Md Abdul, et al.
Published: (2018)
by: Bashir, Md Abdul, et al.
Published: (2018)
Kerajaan negeri berpuas hati operasi E Idaman
Published: (2011)
Published: (2011)
Similar Items
-
Barriers And Benefits Of Adopting E-Government In Iran
by: Amjad, Leila Saeidi
Published: (2010) -
Assessment Of Maturity Status Of E-Government Websites In Malaysia Through Website Content Analysis
by: Eskandar, Aria Asadi
Published: (2010) -
The Effects Of Technology Acceptance Factors On Customer E-Loyalty and E-Satisfaction In Malaysia
by: Wong, Winnie Poh-Ming, et al.
Published: (2014) -
Ngerabit eLamai: Penans Employing ICT for Rural Socio-Economic Transformation
by: ISITI, -coERI
Published: (2013) -
Internet Banking Service Quality And E-Loyalty In
Penang, Malaysia
by: Teng, Yoke Leng
Published: (2008)