| Summary: | The use of online learning platforms has significantly influenced critical
understanding on the role of mediation and perceived-benefit. Those who are
involved in an online learning environment have to expend effort to make sense
of their virtual interaction. The goal in any online learning environment is to
achieve authentic interaction. This conceptual research proposes two pillars in
the rationalisation of virtual interaction. First, the existence of mediation should
be based on its function as a medium to trigger active participation. Within this
perspective the concept of involvement is explored. Second, there should be a
mechanism to develop perceived-benefit orientation through which all parties
involved in the interaction can achieve collective agreement, i.e. they can
satisfy their own interests. Some practical implications are also discussed.
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