Social Needs and Intention to Stay by Generation-Y Employees in the Banking Sector in Malaysia: the Mediating Role of Perceived Organizational Support
This study examined the impact of social needs of Generation Y employees towards their intention to stay longer in organizations. The mediating role of perceived organizational support was also examined. In this quantitative research, data was collected using a survey method. The study populatio...
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| Format: | Article |
| Published: |
2019
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| Online Access: | https://library.oum.edu.my/repository/1281/ |
| _version_ | 1848801656929517568 |
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| author | Zabedah Othman, Jugindar Singh Kartar Sing, Raemah Abdullah Hashim, |
| author_facet | Zabedah Othman, Jugindar Singh Kartar Sing, Raemah Abdullah Hashim, |
| author_sort | Zabedah Othman, |
| building | OUM Institutional Repository |
| collection | Online Access |
| description | This study examined the impact of social needs of
Generation Y employees towards their intention to stay longer in
organizations. The mediating role of perceived organizational
support was also examined. In this quantitative research, data
was collected using a survey method. The study population were
Generation Y employees in the banking sector in Malaysia.
Random sampling was used to collect data from 470 respondents.
Self-administered questionnaires were delivered by hand.
Structural equation modelling was used to test the relationships.
The findings revealed that Gen Y employees’ social needs were
positively related to their intention to stay. It was found that
perceived organizational support mediated the relationship
between the two constructs. The findings presented new insights
into how Gen Y employees social needs can contribute to
improving their intention to stay in the banking sector. Given the
paucity of research in the context of the role of social needs and
perceived organizational support, this study provides an
understanding to organizations on the influence of social needs
and perceived organizational support in improving retention of
Gen-Y employees. (Abstract by authors) |
| first_indexed | 2025-11-14T21:10:56Z |
| format | Article |
| id | oai:eprints.oum.edu.my:1281 |
| institution | Open University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T21:10:56Z |
| publishDate | 2019 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:eprints.oum.edu.my:12812020-12-15T04:45:31Z Social Needs and Intention to Stay by Generation-Y Employees in the Banking Sector in Malaysia: the Mediating Role of Perceived Organizational Support Zabedah Othman, Jugindar Singh Kartar Sing, Raemah Abdullah Hashim, LC5201 Education extension. Adult education. Continuing education This study examined the impact of social needs of Generation Y employees towards their intention to stay longer in organizations. The mediating role of perceived organizational support was also examined. In this quantitative research, data was collected using a survey method. The study population were Generation Y employees in the banking sector in Malaysia. Random sampling was used to collect data from 470 respondents. Self-administered questionnaires were delivered by hand. Structural equation modelling was used to test the relationships. The findings revealed that Gen Y employees’ social needs were positively related to their intention to stay. It was found that perceived organizational support mediated the relationship between the two constructs. The findings presented new insights into how Gen Y employees social needs can contribute to improving their intention to stay in the banking sector. Given the paucity of research in the context of the role of social needs and perceived organizational support, this study provides an understanding to organizations on the influence of social needs and perceived organizational support in improving retention of Gen-Y employees. (Abstract by authors) 2019 Article PeerReviewed text https://library.oum.edu.my/repository/1281/1/library-document-1281.pdf Zabedah Othman, and Jugindar Singh Kartar Sing, and Raemah Abdullah Hashim, (2019) Social Needs and Intention to Stay by Generation-Y Employees in the Banking Sector in Malaysia: the Mediating Role of Perceived Organizational Support. International conference on Recents Advancements in Engineering and Technology, 8 (5C). ISSN 2249 - 8958 https://library.oum.edu.my/repository/1281/ |
| spellingShingle | LC5201 Education extension. Adult education. Continuing education Zabedah Othman, Jugindar Singh Kartar Sing, Raemah Abdullah Hashim, Social Needs and Intention to Stay by Generation-Y Employees in the Banking Sector in Malaysia: the Mediating Role of Perceived Organizational Support |
| title | Social Needs and Intention to Stay by Generation-Y
Employees in the Banking Sector in Malaysia: the
Mediating Role of Perceived Organizational Support |
| title_full | Social Needs and Intention to Stay by Generation-Y
Employees in the Banking Sector in Malaysia: the
Mediating Role of Perceived Organizational Support |
| title_fullStr | Social Needs and Intention to Stay by Generation-Y
Employees in the Banking Sector in Malaysia: the
Mediating Role of Perceived Organizational Support |
| title_full_unstemmed | Social Needs and Intention to Stay by Generation-Y
Employees in the Banking Sector in Malaysia: the
Mediating Role of Perceived Organizational Support |
| title_short | Social Needs and Intention to Stay by Generation-Y
Employees in the Banking Sector in Malaysia: the
Mediating Role of Perceived Organizational Support |
| title_sort | social needs and intention to stay by generation-y
employees in the banking sector in malaysia: the
mediating role of perceived organizational support |
| topic | LC5201 Education extension. Adult education. Continuing education |
| url | https://library.oum.edu.my/repository/1281/ |