The Mediating Effects of Motivation and Job Satisfaction Between Organisational Citizenship Behaviour and Organisational Climate of Primary School Teachers in Kuala Terengganu
In view of the deteriorating performance demonstrated by 80% of Malaysian schools, quality issues in school systems has taken the centre stage of discussion by policy-makers and administrators on how best to uplift Malaysia’s performance in TIMSS and PISA from the bottom three to the top three of...
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| Format: | Thesis |
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2018
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| Online Access: | https://library.oum.edu.my/repository/1216/ |
| _version_ | 1848801640139718656 |
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| author | Goh, Chew Ee, |
| author_facet | Goh, Chew Ee, |
| author_sort | Goh, Chew Ee, |
| building | OUM Institutional Repository |
| collection | Online Access |
| description | In view of the deteriorating performance demonstrated by 80% of Malaysian schools, quality
issues in school systems has taken the centre stage of discussion by policy-makers and
administrators on how best to uplift Malaysia’s performance in TIMSS and PISA from the
bottom three to the top three of participating countries by the year 2025 (Malaysian Educational
Blueprint, 2013-2025). Despite Malaysia is having many excellent teachers, a 2011 research
discovered that only 50% of lessons were conducted in an effective manner (AKEPT, 2011).
This may be attributed to not only pedagogical factors but also psychological factors (such as
motivation, satisfaction, and organisational citizenship behaviour) are having influence on the
attitudes and behaviours of teachers. Thus, it is imperative to investigate teachers’ organisational
citizenship behaviours, job satisfaction and motivation as these factors have strong implications
on their teaching performance as it will consequently affect the students’ academic achievements
and in the long run affect the school organisational climate. Hence, this study examined the
mediating effects of motivation and job satisfaction between teacher organisational citizenship
behaviour and organisational climate as well as the determinants of effective organisational
climate using Structural Equation Modeling (SEM) analysis via AMOS and SPSS. The
computations yielded multiple variable relationships which depict the role of mediating variables
within a logical path analysis framework. A survey research design was used to conduct a study
on a sample of 500 teachers selected from public primary schools in Kuala Terengganu.
Quantitative data were collected by using survey questionnaire. The results of the study indicated
that teacher job satisfaction was the main predictor of their school organisational climate with
substantial contributions from teacher perceived organisational citizenship behaviour, age and
tenure. It was also found that teacher job satisfaction and motivation mediated the relationship
between teacher organisational citizenship behaviour and school organisational climate. Thus, it
is hoped that the findings of this study will add to the field of knowledge on the determinants of
organisational climate. (Abstract by Author) |
| first_indexed | 2025-11-14T21:10:40Z |
| format | Thesis |
| id | oai:eprints.oum.edu.my:1216 |
| institution | Open University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T21:10:40Z |
| publishDate | 2018 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:eprints.oum.edu.my:12162021-09-04T10:50:34Z The Mediating Effects of Motivation and Job Satisfaction Between Organisational Citizenship Behaviour and Organisational Climate of Primary School Teachers in Kuala Terengganu Goh, Chew Ee, HF5549.5 Personnel management L Education (General) In view of the deteriorating performance demonstrated by 80% of Malaysian schools, quality issues in school systems has taken the centre stage of discussion by policy-makers and administrators on how best to uplift Malaysia’s performance in TIMSS and PISA from the bottom three to the top three of participating countries by the year 2025 (Malaysian Educational Blueprint, 2013-2025). Despite Malaysia is having many excellent teachers, a 2011 research discovered that only 50% of lessons were conducted in an effective manner (AKEPT, 2011). This may be attributed to not only pedagogical factors but also psychological factors (such as motivation, satisfaction, and organisational citizenship behaviour) are having influence on the attitudes and behaviours of teachers. Thus, it is imperative to investigate teachers’ organisational citizenship behaviours, job satisfaction and motivation as these factors have strong implications on their teaching performance as it will consequently affect the students’ academic achievements and in the long run affect the school organisational climate. Hence, this study examined the mediating effects of motivation and job satisfaction between teacher organisational citizenship behaviour and organisational climate as well as the determinants of effective organisational climate using Structural Equation Modeling (SEM) analysis via AMOS and SPSS. The computations yielded multiple variable relationships which depict the role of mediating variables within a logical path analysis framework. A survey research design was used to conduct a study on a sample of 500 teachers selected from public primary schools in Kuala Terengganu. Quantitative data were collected by using survey questionnaire. The results of the study indicated that teacher job satisfaction was the main predictor of their school organisational climate with substantial contributions from teacher perceived organisational citizenship behaviour, age and tenure. It was also found that teacher job satisfaction and motivation mediated the relationship between teacher organisational citizenship behaviour and school organisational climate. Thus, it is hoped that the findings of this study will add to the field of knowledge on the determinants of organisational climate. (Abstract by Author) 2018 Thesis NonPeerReviewed other https://library.oum.edu.my/repository/1216/1/library-document-1216.xps text https://library.oum.edu.my/repository/1216/2/library-document-1216.pdf Goh, Chew Ee, (2018) The Mediating Effects of Motivation and Job Satisfaction Between Organisational Citizenship Behaviour and Organisational Climate of Primary School Teachers in Kuala Terengganu. Other thesis, Open University Malaysia. https://library.oum.edu.my/repository/1216/ |
| spellingShingle | HF5549.5 Personnel management L Education (General) Goh, Chew Ee, The Mediating Effects of Motivation and Job Satisfaction Between Organisational Citizenship Behaviour and Organisational Climate of Primary School Teachers in Kuala Terengganu |
| title | The Mediating Effects of Motivation and Job Satisfaction Between Organisational Citizenship Behaviour and Organisational Climate of Primary School Teachers in Kuala Terengganu |
| title_full | The Mediating Effects of Motivation and Job Satisfaction Between Organisational Citizenship Behaviour and Organisational Climate of Primary School Teachers in Kuala Terengganu |
| title_fullStr | The Mediating Effects of Motivation and Job Satisfaction Between Organisational Citizenship Behaviour and Organisational Climate of Primary School Teachers in Kuala Terengganu |
| title_full_unstemmed | The Mediating Effects of Motivation and Job Satisfaction Between Organisational Citizenship Behaviour and Organisational Climate of Primary School Teachers in Kuala Terengganu |
| title_short | The Mediating Effects of Motivation and Job Satisfaction Between Organisational Citizenship Behaviour and Organisational Climate of Primary School Teachers in Kuala Terengganu |
| title_sort | mediating effects of motivation and job satisfaction between organisational citizenship behaviour and organisational climate of primary school teachers in kuala terengganu |
| topic | HF5549.5 Personnel management L Education (General) |
| url | https://library.oum.edu.my/repository/1216/ |