| Summary: | In view of the deteriorating performance demonstrated by 80% of Malaysian schools, quality
issues in school systems has taken the centre stage of discussion by policy-makers and
administrators on how best to uplift Malaysia’s performance in TIMSS and PISA from the
bottom three to the top three of participating countries by the year 2025 (Malaysian Educational
Blueprint, 2013-2025). Despite Malaysia is having many excellent teachers, a 2011 research
discovered that only 50% of lessons were conducted in an effective manner (AKEPT, 2011).
This may be attributed to not only pedagogical factors but also psychological factors (such as
motivation, satisfaction, and organisational citizenship behaviour) are having influence on the
attitudes and behaviours of teachers. Thus, it is imperative to investigate teachers’ organisational
citizenship behaviours, job satisfaction and motivation as these factors have strong implications
on their teaching performance as it will consequently affect the students’ academic achievements
and in the long run affect the school organisational climate. Hence, this study examined the
mediating effects of motivation and job satisfaction between teacher organisational citizenship
behaviour and organisational climate as well as the determinants of effective organisational
climate using Structural Equation Modeling (SEM) analysis via AMOS and SPSS. The
computations yielded multiple variable relationships which depict the role of mediating variables
within a logical path analysis framework. A survey research design was used to conduct a study
on a sample of 500 teachers selected from public primary schools in Kuala Terengganu.
Quantitative data were collected by using survey questionnaire. The results of the study indicated
that teacher job satisfaction was the main predictor of their school organisational climate with
substantial contributions from teacher perceived organisational citizenship behaviour, age and
tenure. It was also found that teacher job satisfaction and motivation mediated the relationship
between teacher organisational citizenship behaviour and school organisational climate. Thus, it
is hoped that the findings of this study will add to the field of knowledge on the determinants of
organisational climate. (Abstract by Author)
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