Credit Card Practices, Attitudes, Problems And Risks Among Individuals: Empirical Findings Using Structural Equation Model

Credit card unhealthy practices have been a world-wide challenge in the global business environment for years. The effect of default hits not only the victim, but also the banks, credit card companies and merchants. The objective of this paper is to examine the relationship amongst practices, att...

Full description

Bibliographic Details
Main Authors: Mohamad Afzhan Khan Mohamad Khalil, Liana Mohamad, Ratna Khuzaimah Mohamad, Noral Hidayah Alwi, Loo Sin Chun
Format: Article
Published: Open University Malaysia (OUM) 2015
Subjects:
Online Access:http://ijbm.oum.edu.my/?q=node/18
_version_ 1848801566986862592
author Mohamad Afzhan Khan Mohamad Khalil,
Liana Mohamad,
Ratna Khuzaimah Mohamad,
Noral Hidayah Alwi,
Loo Sin Chun,
author_facet Mohamad Afzhan Khan Mohamad Khalil,
Liana Mohamad,
Ratna Khuzaimah Mohamad,
Noral Hidayah Alwi,
Loo Sin Chun,
author_sort Mohamad Afzhan Khan Mohamad Khalil,
building OUM Institutional Repository
collection Online Access
description Credit card unhealthy practices have been a world-wide challenge in the global business environment for years. The effect of default hits not only the victim, but also the banks, credit card companies and merchants. The objective of this paper is to examine the relationship amongst practices, attitudes, problems and risks related to credit card usage. A literature review on prior studies has indicated that there is a methodological gap to be filled in this area. Novelty is achieved by the usage of partial least square (PLS) model in answering the hypotheses. Multilevel method analysis using PLS allows for efficiency, convergence and power when investigating the causal effects in the two-level data, ensuring that the support for hypothesis is much more acceptable. Out of the 150 total survey questionnaires distributed, 114 were returned and used. Face to face data collection method was employed to enhance the response rate. Prior to collecting the data, the content of the survey questionnaire was reviewed by a content expert to enhance the understandability of the instrument. Mean analysis was performed to describe the profile of respondents. Mann Whitney test reports (p = 0.71) indicated that bias did not exist in this study, whereas Kolmogorov-Smirnov test in this paper showed (p > 0.05) proving normality in the data distribution. Convergent validity (average variance extracted > 0.50; composite reliability > 0.80) was also reported prior to presenting the final model. There is a relationship between problem, reason and risks related to credit card usage (p < 0.01). Missing bill payment due dates and paying the debts late could lead to many risks to the users. Poor financing habits can jeopardise relationships and can lead people to spend more than what is necessary. However, the relationship between the reason of using credit cards and the risk related to it is not significant (p = 0.13). Future researchers are suggested to include moderating and mediating factors in the structural equation model to narrow down the methodological gap available in this area. [ABSTRACT BY AUTHORS]
first_indexed 2025-11-14T21:09:30Z
format Article
id oai:eprints.oum.edu.my:1063
institution Open University Malaysia
institution_category Local University
last_indexed 2025-11-14T21:09:30Z
publishDate 2015
publisher Open University Malaysia (OUM)
recordtype eprints
repository_type Digital Repository
spelling oai:eprints.oum.edu.my:10632017-01-10T02:10:16Z Credit Card Practices, Attitudes, Problems And Risks Among Individuals: Empirical Findings Using Structural Equation Model Mohamad Afzhan Khan Mohamad Khalil, Liana Mohamad, Ratna Khuzaimah Mohamad, Noral Hidayah Alwi, Loo Sin Chun, HB Economic Theory HC Economic History and Conditions Credit card unhealthy practices have been a world-wide challenge in the global business environment for years. The effect of default hits not only the victim, but also the banks, credit card companies and merchants. The objective of this paper is to examine the relationship amongst practices, attitudes, problems and risks related to credit card usage. A literature review on prior studies has indicated that there is a methodological gap to be filled in this area. Novelty is achieved by the usage of partial least square (PLS) model in answering the hypotheses. Multilevel method analysis using PLS allows for efficiency, convergence and power when investigating the causal effects in the two-level data, ensuring that the support for hypothesis is much more acceptable. Out of the 150 total survey questionnaires distributed, 114 were returned and used. Face to face data collection method was employed to enhance the response rate. Prior to collecting the data, the content of the survey questionnaire was reviewed by a content expert to enhance the understandability of the instrument. Mean analysis was performed to describe the profile of respondents. Mann Whitney test reports (p = 0.71) indicated that bias did not exist in this study, whereas Kolmogorov-Smirnov test in this paper showed (p > 0.05) proving normality in the data distribution. Convergent validity (average variance extracted > 0.50; composite reliability > 0.80) was also reported prior to presenting the final model. There is a relationship between problem, reason and risks related to credit card usage (p < 0.01). Missing bill payment due dates and paying the debts late could lead to many risks to the users. Poor financing habits can jeopardise relationships and can lead people to spend more than what is necessary. However, the relationship between the reason of using credit cards and the risk related to it is not significant (p = 0.13). Future researchers are suggested to include moderating and mediating factors in the structural equation model to narrow down the methodological gap available in this area. [ABSTRACT BY AUTHORS] Open University Malaysia (OUM) 2015 Article PeerReviewed http://ijbm.oum.edu.my/?q=node/18 Mohamad Afzhan Khan Mohamad Khalil, and Liana Mohamad, and Ratna Khuzaimah Mohamad, and Noral Hidayah Alwi, and Loo Sin Chun, (2015) Credit Card Practices, Attitudes, Problems And Risks Among Individuals: Empirical Findings Using Structural Equation Model. OUM International Journal of Business and Management, 1 (1). ISSN 2462-134X (eISBN) https://library.oum.edu.my/repository/1063/
spellingShingle HB Economic Theory
HC Economic History and Conditions
Mohamad Afzhan Khan Mohamad Khalil,
Liana Mohamad,
Ratna Khuzaimah Mohamad,
Noral Hidayah Alwi,
Loo Sin Chun,
Credit Card Practices, Attitudes, Problems And Risks Among Individuals: Empirical Findings Using Structural Equation Model
title Credit Card Practices, Attitudes, Problems And Risks Among Individuals: Empirical Findings Using Structural Equation Model
title_full Credit Card Practices, Attitudes, Problems And Risks Among Individuals: Empirical Findings Using Structural Equation Model
title_fullStr Credit Card Practices, Attitudes, Problems And Risks Among Individuals: Empirical Findings Using Structural Equation Model
title_full_unstemmed Credit Card Practices, Attitudes, Problems And Risks Among Individuals: Empirical Findings Using Structural Equation Model
title_short Credit Card Practices, Attitudes, Problems And Risks Among Individuals: Empirical Findings Using Structural Equation Model
title_sort credit card practices, attitudes, problems and risks among individuals: empirical findings using structural equation model
topic HB Economic Theory
HC Economic History and Conditions
url http://ijbm.oum.edu.my/?q=node/18
http://ijbm.oum.edu.my/?q=node/18