Validating the Student Loyalty Model for an Open Distance Learning Institution
University students’ loyalty is a key factor that contributes to the long term growth and survival of a university. The aim of this research is to develop a comprehensive university student loyalty model that incorporates important constructs in service quality dimension and relationship quality...
| Main Authors: | Norlia Goolamally, Latifah Abdol Latif |
|---|---|
| Format: | Article |
| Published: |
ASEAN Journal of Open and Distance Learning
2014
|
| Subjects: | |
| Online Access: | https://library.oum.edu.my/repository/1017/ |
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