Agent based simulation as a novel decision support tool for retail managers
Intelligent agents offer a new and exciting way of understanding the world of work. We apply agent-based simulation to investigate a set of problems in a retail context. Specifically, we are working to understand the relationship between human resource management practices and retail productivity....
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Published: |
2008
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| Online Access: | https://eprints.nottingham.ac.uk/992/ |
| _version_ | 1848790521863995392 |
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| author | Siebers, Peer-Olaf Aickelin, Uwe Celia, Helen Clegg, Chris |
| author_facet | Siebers, Peer-Olaf Aickelin, Uwe Celia, Helen Clegg, Chris |
| author_sort | Siebers, Peer-Olaf |
| building | Nottingham Research Data Repository |
| collection | Online Access |
| description | Intelligent agents offer a new and exciting way of understanding the world of work. We apply
agent-based simulation to investigate a set of problems in a retail context. Specifically, we are
working to understand the relationship between human resource management practices and retail productivity. Our multi-disciplinary research team draws upon expertise from work psychologists and computer scientists. Our research so far has led us to conduct case study work with a top ten UK retailer. Based on our case study experience and data we are developing a simulator that can be used to investigate the impact of management practices (e.g. training, empowerment, teamwork) on customer satisfaction and retail productivity. |
| first_indexed | 2025-11-14T18:13:57Z |
| format | Conference or Workshop Item |
| id | nottingham-992 |
| institution | University of Nottingham Malaysia Campus |
| institution_category | Local University |
| last_indexed | 2025-11-14T18:13:57Z |
| publishDate | 2008 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | nottingham-9922020-05-04T20:27:54Z https://eprints.nottingham.ac.uk/992/ Agent based simulation as a novel decision support tool for retail managers Siebers, Peer-Olaf Aickelin, Uwe Celia, Helen Clegg, Chris Intelligent agents offer a new and exciting way of understanding the world of work. We apply agent-based simulation to investigate a set of problems in a retail context. Specifically, we are working to understand the relationship between human resource management practices and retail productivity. Our multi-disciplinary research team draws upon expertise from work psychologists and computer scientists. Our research so far has led us to conduct case study work with a top ten UK retailer. Based on our case study experience and data we are developing a simulator that can be used to investigate the impact of management practices (e.g. training, empowerment, teamwork) on customer satisfaction and retail productivity. 2008 Conference or Workshop Item PeerReviewed Siebers, Peer-Olaf, Aickelin, Uwe, Celia, Helen and Clegg, Chris (2008) Agent based simulation as a novel decision support tool for retail managers. In: ECMI 2008 - European Consortium for Mathematics in Industry, 30 June - 4 July 2008, London, UK. (Unpublished) agent-based modelling agent-based simulation retail productivity management practices customer behaviour http://www.ecmi2008.org/ |
| spellingShingle | agent-based modelling agent-based simulation retail productivity management practices customer behaviour Siebers, Peer-Olaf Aickelin, Uwe Celia, Helen Clegg, Chris Agent based simulation as a novel decision support tool for retail managers |
| title | Agent based simulation as a novel decision support tool for retail managers |
| title_full | Agent based simulation as a novel decision support tool for retail managers |
| title_fullStr | Agent based simulation as a novel decision support tool for retail managers |
| title_full_unstemmed | Agent based simulation as a novel decision support tool for retail managers |
| title_short | Agent based simulation as a novel decision support tool for retail managers |
| title_sort | agent based simulation as a novel decision support tool for retail managers |
| topic | agent-based modelling agent-based simulation retail productivity management practices customer behaviour |
| url | https://eprints.nottingham.ac.uk/992/ https://eprints.nottingham.ac.uk/992/ |