Digital bank licenses and consumer acceptance challenges in the banking sector of Malaysia

Digital bank licenses and consumer acceptance challenges in the banking sector of Malaysia

In the internet age and the Industrial Revolution 4.0 (IR 4.0), banks are being forced to digitise their processes due to changing consumer habits and a new competitive environment. In the case of the Malaysian banking sector, Bank Negara Malaysia (BNM) has issued digital bank licences to five conso...

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Bibliographic Details
Main Author: Aziz Ahmad, Jamal Ishak
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2023
Subjects:
digital bank licences; Malaysian banking sector; financial technology (fintech); trust; perceived safety; brand recognition; perceived ease-of-use; cost
Online Access:https://eprints.nottingham.ac.uk/72389/

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