A qualitative investigation into the Critical Success Factors for UK FinTech Start-ups

FinTech is an industry that is expanding and evolving at a rapid pace. In spite of FinTech’s increase in global presence and monumental growth, there still remains a lack of literature that aims to understand what contributes to the success of a start-up within this industry. This research aims to i...

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Main Author: Khan, Shaheer
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2022
Online Access:https://eprints.nottingham.ac.uk/71373/
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author Khan, Shaheer
author_facet Khan, Shaheer
author_sort Khan, Shaheer
building Nottingham Research Data Repository
collection Online Access
description FinTech is an industry that is expanding and evolving at a rapid pace. In spite of FinTech’s increase in global presence and monumental growth, there still remains a lack of literature that aims to understand what contributes to the success of a start-up within this industry. This research aims to investigate the Critical Success Factors for UK FinTech start-ups and also aims to study what the challenges faced by these start-ups are. In order to do this, nine semi structured interviews with executive level UK FinTech employees who work within various segments of the UK FinTech industry were conducted. Data collected through the primary research was then analysed using thematic analysis which illustrated common themes amongst the participants. The results of the empirical study demonstrated that two additional factors could be added to the five-factor framework originally derived from an accumulated assessment of the literature. The seven factor CSF framework for UK FinTech start-ups included technological innovation, regulatory knowledge, customer centricity, security management, scalability with the two new additions being access to the right talent and access to capital.
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spelling nottingham-713732023-07-07T13:31:16Z https://eprints.nottingham.ac.uk/71373/ A qualitative investigation into the Critical Success Factors for UK FinTech Start-ups Khan, Shaheer FinTech is an industry that is expanding and evolving at a rapid pace. In spite of FinTech’s increase in global presence and monumental growth, there still remains a lack of literature that aims to understand what contributes to the success of a start-up within this industry. This research aims to investigate the Critical Success Factors for UK FinTech start-ups and also aims to study what the challenges faced by these start-ups are. In order to do this, nine semi structured interviews with executive level UK FinTech employees who work within various segments of the UK FinTech industry were conducted. Data collected through the primary research was then analysed using thematic analysis which illustrated common themes amongst the participants. The results of the empirical study demonstrated that two additional factors could be added to the five-factor framework originally derived from an accumulated assessment of the literature. The seven factor CSF framework for UK FinTech start-ups included technological innovation, regulatory knowledge, customer centricity, security management, scalability with the two new additions being access to the right talent and access to capital. 2022-09-29 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/71373/1/SK%20FINAL%20DISS%20PDF.pdf Khan, Shaheer (2022) A qualitative investigation into the Critical Success Factors for UK FinTech Start-ups. [Dissertation (University of Nottingham only)]
spellingShingle Khan, Shaheer
A qualitative investigation into the Critical Success Factors for UK FinTech Start-ups
title A qualitative investigation into the Critical Success Factors for UK FinTech Start-ups
title_full A qualitative investigation into the Critical Success Factors for UK FinTech Start-ups
title_fullStr A qualitative investigation into the Critical Success Factors for UK FinTech Start-ups
title_full_unstemmed A qualitative investigation into the Critical Success Factors for UK FinTech Start-ups
title_short A qualitative investigation into the Critical Success Factors for UK FinTech Start-ups
title_sort qualitative investigation into the critical success factors for uk fintech start-ups
url https://eprints.nottingham.ac.uk/71373/