Transforsactional leadership's effectiveness in reducing turnover in the Malaysian hospitality industry

Turnover is a very big problem for the hospitality industry compared to many other industries and this has a cascading effect on profitability and service standards. As hospitality is a labour intensive industry, ways and means to reduce turnover has been a focus of research. The transformational an...

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Main Author: Tan, Jin Aun
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2023
Subjects:
Online Access:https://eprints.nottingham.ac.uk/71078/
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author Tan, Jin Aun
author_facet Tan, Jin Aun
author_sort Tan, Jin Aun
building Nottingham Research Data Repository
collection Online Access
description Turnover is a very big problem for the hospitality industry compared to many other industries and this has a cascading effect on profitability and service standards. As hospitality is a labour intensive industry, ways and means to reduce turnover has been a focus of research. The transformational and transactional leadership style has played a role in employee turnover intention but this research paper seeks to explore a combination of both leaderships styles, utilising the benefits of both styles to address the issue of employee turnover intention.
first_indexed 2025-11-14T20:54:49Z
format Dissertation (University of Nottingham only)
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institution University of Nottingham Malaysia Campus
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language English
last_indexed 2025-11-14T20:54:49Z
publishDate 2023
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spelling nottingham-710782023-02-22T09:08:02Z https://eprints.nottingham.ac.uk/71078/ Transforsactional leadership's effectiveness in reducing turnover in the Malaysian hospitality industry Tan, Jin Aun Turnover is a very big problem for the hospitality industry compared to many other industries and this has a cascading effect on profitability and service standards. As hospitality is a labour intensive industry, ways and means to reduce turnover has been a focus of research. The transformational and transactional leadership style has played a role in employee turnover intention but this research paper seeks to explore a combination of both leaderships styles, utilising the benefits of both styles to address the issue of employee turnover intention. 2023-02-18 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/71078/1/Transforsactional%20Leadership%E2%80%99s%20Effectiveness%20in%20Reducing%20Turnover%20in%20the%20Malaysian%20Hospitality%20Industry.pdf Tan, Jin Aun (2023) Transforsactional leadership's effectiveness in reducing turnover in the Malaysian hospitality industry. [Dissertation (University of Nottingham only)] transformational transactional leadership turnover intention
spellingShingle transformational
transactional
leadership
turnover
intention
Tan, Jin Aun
Transforsactional leadership's effectiveness in reducing turnover in the Malaysian hospitality industry
title Transforsactional leadership's effectiveness in reducing turnover in the Malaysian hospitality industry
title_full Transforsactional leadership's effectiveness in reducing turnover in the Malaysian hospitality industry
title_fullStr Transforsactional leadership's effectiveness in reducing turnover in the Malaysian hospitality industry
title_full_unstemmed Transforsactional leadership's effectiveness in reducing turnover in the Malaysian hospitality industry
title_short Transforsactional leadership's effectiveness in reducing turnover in the Malaysian hospitality industry
title_sort transforsactional leadership's effectiveness in reducing turnover in the malaysian hospitality industry
topic transformational
transactional
leadership
turnover
intention
url https://eprints.nottingham.ac.uk/71078/