Factors influencing consumers' purchase intention and behaviour on live shopping platforms in the post-epidemic era

Using the TAM, TPB model, and two separate factors, discount, and epidemic, this paper examines the factors influencing purchase intentions of users of live shopping platforms in the post-epidemic era and tests the hypotheses by collecting data through a questionnaire. It was found that there were t...

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Main Author: SUI, Muqi
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2022
Online Access:https://eprints.nottingham.ac.uk/70984/
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author SUI, Muqi
author_facet SUI, Muqi
author_sort SUI, Muqi
building Nottingham Research Data Repository
collection Online Access
description Using the TAM, TPB model, and two separate factors, discount, and epidemic, this paper examines the factors influencing purchase intentions of users of live shopping platforms in the post-epidemic era and tests the hypotheses by collecting data through a questionnaire. It was found that there were two perceptual factors in the TAM that had significant indirect effects on purchase intention, with attitude as an important mediator corresponding to two types of motivations for people to watch live streaming, hedonic and utilitarian, respectively (Cai et al., 2018). The significant effects of attitudes and subjective norms on purchase intention in the TPB model reflect the real-time nature of live shopping, i.e. the ability to communicate with sellers in real-time and establish emotional connections, while the significant effect of subjective norms validates that in a collective society, people's willingness to purchase goods is influenced internally by family, friends, etc., and externally by authoritative experts, media, etc. Furthermore, the results of this study do not show a significant effect of discounts on users, which could be related to sensible consumer behavior.
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spelling nottingham-709842023-07-07T12:08:18Z https://eprints.nottingham.ac.uk/70984/ Factors influencing consumers' purchase intention and behaviour on live shopping platforms in the post-epidemic era SUI, Muqi Using the TAM, TPB model, and two separate factors, discount, and epidemic, this paper examines the factors influencing purchase intentions of users of live shopping platforms in the post-epidemic era and tests the hypotheses by collecting data through a questionnaire. It was found that there were two perceptual factors in the TAM that had significant indirect effects on purchase intention, with attitude as an important mediator corresponding to two types of motivations for people to watch live streaming, hedonic and utilitarian, respectively (Cai et al., 2018). The significant effects of attitudes and subjective norms on purchase intention in the TPB model reflect the real-time nature of live shopping, i.e. the ability to communicate with sellers in real-time and establish emotional connections, while the significant effect of subjective norms validates that in a collective society, people's willingness to purchase goods is influenced internally by family, friends, etc., and externally by authoritative experts, media, etc. Furthermore, the results of this study do not show a significant effect of discounts on users, which could be related to sensible consumer behavior. 2022-09-08 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/70984/1/20240811_BUSI4136_2021_22.pdf SUI, Muqi (2022) Factors influencing consumers' purchase intention and behaviour on live shopping platforms in the post-epidemic era. [Dissertation (University of Nottingham only)]
spellingShingle SUI, Muqi
Factors influencing consumers' purchase intention and behaviour on live shopping platforms in the post-epidemic era
title Factors influencing consumers' purchase intention and behaviour on live shopping platforms in the post-epidemic era
title_full Factors influencing consumers' purchase intention and behaviour on live shopping platforms in the post-epidemic era
title_fullStr Factors influencing consumers' purchase intention and behaviour on live shopping platforms in the post-epidemic era
title_full_unstemmed Factors influencing consumers' purchase intention and behaviour on live shopping platforms in the post-epidemic era
title_short Factors influencing consumers' purchase intention and behaviour on live shopping platforms in the post-epidemic era
title_sort factors influencing consumers' purchase intention and behaviour on live shopping platforms in the post-epidemic era
url https://eprints.nottingham.ac.uk/70984/