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The basic characteristics of omni-channel retailing dictate that the difficulty of logistics is slowly rising. The purpose of this dissertation is to analyse the different channel return logistics barriers in omni-channel retailing scenarios and to discuss how return logistics service quality affect...

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Bibliographic Details
Main Author:	LIU, WENCHAO
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2022
Subjects:	Keywords：Omni-channel retail return logistics service quality Consumer satisfaction and loyalty
Online Access:	https://eprints.nottingham.ac.uk/70964/

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