Understanding Vulnerability: Exploring a Person Centred Perspective

This dissertation aims to explore whether vulnerability is a universally experienced feeling and if so, what causes one to feel vulnerable. It also explores the concept of person-centred vulnerability and whether this could impact the way in which public services are designed and delivered. Th...

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Main Author: Gledhill, Clare
Format: Dissertation (University of Nottingham only)
Language:English
English
Published: 2022
Subjects:
Online Access:https://eprints.nottingham.ac.uk/68500/
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author Gledhill, Clare
author_facet Gledhill, Clare
author_sort Gledhill, Clare
building Nottingham Research Data Repository
collection Online Access
description This dissertation aims to explore whether vulnerability is a universally experienced feeling and if so, what causes one to feel vulnerable. It also explores the concept of person-centred vulnerability and whether this could impact the way in which public services are designed and delivered. This study is of particular interest given the implications of the COVID-19 pandemic and the shift in recognising vulnerability on a national scale. It also led to the heavy reliance on delivering services digitally. Via a cross-sectional online study, with over 2,000 participants nationally, I explore the concepts of vulnerability at an individual level: recognising core vulnerability theories such as universality and situational vulnerability alongside theories of agency, free will and power. I found that the concept of vulnerability is complex; not all people see themselves as vulnerable and the term is associated with more delicate descriptors such as harm and risk. However, for those who did recognise their vulnerability, it was possible to determine that their sense of vulnerability was clearly linked to situational influences and that periods of vulnerability tend to be episodic rather than chronic. I also discovered that feelings of vulnerability impacted the way in which individuals engaged with the world and that they would like the option to choose how they engage with public services via a range of both digital and analogue methods. This study is by no means comprehensive, but it does give some insight into the concept of vulnerability at an individual level and how the concept of person-centred vulnerability could be harnessed to deliver services in a more effective way.
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spelling nottingham-685002023-06-20T15:18:16Z https://eprints.nottingham.ac.uk/68500/ Understanding Vulnerability: Exploring a Person Centred Perspective Gledhill, Clare This dissertation aims to explore whether vulnerability is a universally experienced feeling and if so, what causes one to feel vulnerable. It also explores the concept of person-centred vulnerability and whether this could impact the way in which public services are designed and delivered. This study is of particular interest given the implications of the COVID-19 pandemic and the shift in recognising vulnerability on a national scale. It also led to the heavy reliance on delivering services digitally. Via a cross-sectional online study, with over 2,000 participants nationally, I explore the concepts of vulnerability at an individual level: recognising core vulnerability theories such as universality and situational vulnerability alongside theories of agency, free will and power. I found that the concept of vulnerability is complex; not all people see themselves as vulnerable and the term is associated with more delicate descriptors such as harm and risk. However, for those who did recognise their vulnerability, it was possible to determine that their sense of vulnerability was clearly linked to situational influences and that periods of vulnerability tend to be episodic rather than chronic. I also discovered that feelings of vulnerability impacted the way in which individuals engaged with the world and that they would like the option to choose how they engage with public services via a range of both digital and analogue methods. This study is by no means comprehensive, but it does give some insight into the concept of vulnerability at an individual level and how the concept of person-centred vulnerability could be harnessed to deliver services in a more effective way. 2022-02-22 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/68500/1/14306306_BUSI4186_Exec%20MBA%20Management%20Project_Understanding%20Vulnerability_Clare%20Gledhill.pdf application/pdf en https://eprints.nottingham.ac.uk/68500/2/14306306_BUSI4186_Exec%20MBA%20Management%20Project_Understanding%20Vulnerability_Clare%20Gledhill.pdf Gledhill, Clare (2022) Understanding Vulnerability: Exploring a Person Centred Perspective. [Dissertation (University of Nottingham only)] A study into the concepts of vulnerability and how that may feel at an individual level.
spellingShingle A study into the concepts of vulnerability and how that may feel at an individual level.
Gledhill, Clare
Understanding Vulnerability: Exploring a Person Centred Perspective
title Understanding Vulnerability: Exploring a Person Centred Perspective
title_full Understanding Vulnerability: Exploring a Person Centred Perspective
title_fullStr Understanding Vulnerability: Exploring a Person Centred Perspective
title_full_unstemmed Understanding Vulnerability: Exploring a Person Centred Perspective
title_short Understanding Vulnerability: Exploring a Person Centred Perspective
title_sort understanding vulnerability: exploring a person centred perspective
topic A study into the concepts of vulnerability and how that may feel at an individual level.
url https://eprints.nottingham.ac.uk/68500/