The impact of mobile service quality on satisfaction and loyalty: a study of online food delivery in Thailand

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The impact of mobile service quality on satisfaction and loyalty: a study of online food delivery in Thailand

The development of technology and the internet have changed customers' eating habits. The online food delivery (OFD) sector is expanding, aided by the pandemic. As a result, business is becoming more competitive. In Thailand, various players invest heavily to stay on top of the market. However,...

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Bibliographic Details
Main Author:	Sribusdee, Nannapas
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2022
Online Access:	https://eprints.nottingham.ac.uk/67796/

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