Nonverbal communication between veterinarian and farmer during routine consultations on UK dairy farms

Research objective: To explore whether nonverbal communication between veterinarians and farmers can be measured through analysis of video recordings of routine consultations on farm. Background: Communication, an essential component of effective veterinary practice, comprises verbal, paraverbal...

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Main Author: MacGillivray, Fiona
Format: Thesis (University of Nottingham only)
Language:English
Published: 2022
Subjects:
Online Access:https://eprints.nottingham.ac.uk/67432/
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author MacGillivray, Fiona
author_facet MacGillivray, Fiona
author_sort MacGillivray, Fiona
building Nottingham Research Data Repository
collection Online Access
description Research objective: To explore whether nonverbal communication between veterinarians and farmers can be measured through analysis of video recordings of routine consultations on farm. Background: Communication, an essential component of effective veterinary practice, comprises verbal, paraverbal and nonverbal elements. Research exploring nonverbal communication in veterinary practice is currently in its infancy. An evidence-based understanding of nonverbal communication and its effect on veterinary-client interactions could support veterinarians in cultivating better, more effective client consultations. This novel study considers which aspects of nonverbal communication can be measured within the farm veterinary context using action camera recordings. Methods: Veterinarian and farmer interactions during routine consultations (n=11) were recorded using an action camera strapped to the chest of an observer. Data were analysed to establish the potential to measure elements of nonverbal communication. Results: Various aspects of nonverbal communication were able to be measured, including nonverbal behaviours such as interpersonal distance, head, body and limb position, and use of gestures. Use of an ultrasound scanner during the fertility examination process appeared to influence certain nonverbal behaviours displayed by both parties. Practical implications: These data offer the first insights into measuring nonverbal communication within farm consultations, providing a foundation for future research into how nonverbal communication impacts aspects of farmer-veterinarian relationships. Raising awareness of nonverbal communication in the context of farm animal consultations could increase confidence and improve communication skills.
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format Thesis (University of Nottingham only)
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spelling nottingham-674322025-02-28T15:14:22Z https://eprints.nottingham.ac.uk/67432/ Nonverbal communication between veterinarian and farmer during routine consultations on UK dairy farms MacGillivray, Fiona Research objective: To explore whether nonverbal communication between veterinarians and farmers can be measured through analysis of video recordings of routine consultations on farm. Background: Communication, an essential component of effective veterinary practice, comprises verbal, paraverbal and nonverbal elements. Research exploring nonverbal communication in veterinary practice is currently in its infancy. An evidence-based understanding of nonverbal communication and its effect on veterinary-client interactions could support veterinarians in cultivating better, more effective client consultations. This novel study considers which aspects of nonverbal communication can be measured within the farm veterinary context using action camera recordings. Methods: Veterinarian and farmer interactions during routine consultations (n=11) were recorded using an action camera strapped to the chest of an observer. Data were analysed to establish the potential to measure elements of nonverbal communication. Results: Various aspects of nonverbal communication were able to be measured, including nonverbal behaviours such as interpersonal distance, head, body and limb position, and use of gestures. Use of an ultrasound scanner during the fertility examination process appeared to influence certain nonverbal behaviours displayed by both parties. Practical implications: These data offer the first insights into measuring nonverbal communication within farm consultations, providing a foundation for future research into how nonverbal communication impacts aspects of farmer-veterinarian relationships. Raising awareness of nonverbal communication in the context of farm animal consultations could increase confidence and improve communication skills. 2022-07-31 Thesis (University of Nottingham only) NonPeerReviewed application/pdf en cc_by https://eprints.nottingham.ac.uk/67432/1/MRes%20thesis%20revised%20Jan2022.pdf MacGillivray, Fiona (2022) Nonverbal communication between veterinarian and farmer during routine consultations on UK dairy farms. MRes thesis, University of Nottingham. Nonverbal communication Veterinarian Farmer Consultations UK dairy farms
spellingShingle Nonverbal communication
Veterinarian
Farmer
Consultations
UK dairy farms
MacGillivray, Fiona
Nonverbal communication between veterinarian and farmer during routine consultations on UK dairy farms
title Nonverbal communication between veterinarian and farmer during routine consultations on UK dairy farms
title_full Nonverbal communication between veterinarian and farmer during routine consultations on UK dairy farms
title_fullStr Nonverbal communication between veterinarian and farmer during routine consultations on UK dairy farms
title_full_unstemmed Nonverbal communication between veterinarian and farmer during routine consultations on UK dairy farms
title_short Nonverbal communication between veterinarian and farmer during routine consultations on UK dairy farms
title_sort nonverbal communication between veterinarian and farmer during routine consultations on uk dairy farms
topic Nonverbal communication
Veterinarian
Farmer
Consultations
UK dairy farms
url https://eprints.nottingham.ac.uk/67432/