Probing cultural differences in product design and consumer evaluation using repertory grid analysis

Culture plays an essential role in the success of product design, especially in the age of a global economy where there is a high probability of discrepancy between the designer's intention and the consumer's response. However, the role of culture is often challenging to identify and measu...

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Main Authors: Tang, Pinyan, Lawson, Glyn, Sun, Xu, Sharples, Sarah
Format: Article
Language:English
Published: 2021
Subjects:
Online Access:https://eprints.nottingham.ac.uk/65360/
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author Tang, Pinyan
Lawson, Glyn
Sun, Xu
Sharples, Sarah
author_facet Tang, Pinyan
Lawson, Glyn
Sun, Xu
Sharples, Sarah
author_sort Tang, Pinyan
building Nottingham Research Data Repository
collection Online Access
description Culture plays an essential role in the success of product design, especially in the age of a global economy where there is a high probability of discrepancy between the designer's intention and the consumer's response. However, the role of culture is often challenging to identify and measure. In the current paper, we employed Repertory Grids (RG) to investigate differences in UK and Chinese participants' evaluations of designs, which were themselves from both UK and Chinese students. The techniques of Honey's Content Analysis (HCA) and Principal Components Analysis (PCA) were applied to integrate the analysis of both the collected qualitative and quantitative data. The results show that the two groups tended to focus on a similar range of design aspects (i.e. aesthetics, form/shape, usability, creativity, and functionality), but apply different criteria in evaluating such aspects.The UK and Chinese designs were found to be distinctive from each other and tended to appeal more to the people from the same cultural background. The findings reveal the interplay between culture and design and underline the importance of integrating culture into design education.
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spelling nottingham-653602021-06-04T07:00:12Z https://eprints.nottingham.ac.uk/65360/ Probing cultural differences in product design and consumer evaluation using repertory grid analysis Tang, Pinyan Lawson, Glyn Sun, Xu Sharples, Sarah Culture plays an essential role in the success of product design, especially in the age of a global economy where there is a high probability of discrepancy between the designer's intention and the consumer's response. However, the role of culture is often challenging to identify and measure. In the current paper, we employed Repertory Grids (RG) to investigate differences in UK and Chinese participants' evaluations of designs, which were themselves from both UK and Chinese students. The techniques of Honey's Content Analysis (HCA) and Principal Components Analysis (PCA) were applied to integrate the analysis of both the collected qualitative and quantitative data. The results show that the two groups tended to focus on a similar range of design aspects (i.e. aesthetics, form/shape, usability, creativity, and functionality), but apply different criteria in evaluating such aspects.The UK and Chinese designs were found to be distinctive from each other and tended to appeal more to the people from the same cultural background. The findings reveal the interplay between culture and design and underline the importance of integrating culture into design education. 2021-04-07 Article PeerReviewed application/pdf en cc_by https://eprints.nottingham.ac.uk/65360/1/2-merged.pdf Tang, Pinyan, Lawson, Glyn, Sun, Xu and Sharples, Sarah (2021) Probing cultural differences in product design and consumer evaluation using repertory grid analysis. International Journal of Technology and Design Education . ISSN 0957-7572 product design; consumer evaluation; culture; repertory grid; cross-cultural comparison http://dx.doi.org/10.1007/s10798-021-09663-9 doi:10.1007/s10798-021-09663-9 doi:10.1007/s10798-021-09663-9
spellingShingle product design; consumer evaluation; culture; repertory grid; cross-cultural comparison
Tang, Pinyan
Lawson, Glyn
Sun, Xu
Sharples, Sarah
Probing cultural differences in product design and consumer evaluation using repertory grid analysis
title Probing cultural differences in product design and consumer evaluation using repertory grid analysis
title_full Probing cultural differences in product design and consumer evaluation using repertory grid analysis
title_fullStr Probing cultural differences in product design and consumer evaluation using repertory grid analysis
title_full_unstemmed Probing cultural differences in product design and consumer evaluation using repertory grid analysis
title_short Probing cultural differences in product design and consumer evaluation using repertory grid analysis
title_sort probing cultural differences in product design and consumer evaluation using repertory grid analysis
topic product design; consumer evaluation; culture; repertory grid; cross-cultural comparison
url https://eprints.nottingham.ac.uk/65360/
https://eprints.nottingham.ac.uk/65360/
https://eprints.nottingham.ac.uk/65360/