Mental health consequences of COVID-19 media coverage: the need for effective crisis communication practices
During global pandemics, such as coronavirus disease 2019 (COVID-19), crisis communication is indispensable in dispelling fears, uncertainty, and unifying individuals worldwide in a collective fight against health threats. Inadequate crisis communication can bring dire personal and economic conseque...
| Main Authors: | , , , , , , , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
BioMed Central
2021
|
| Subjects: | |
| Online Access: | https://eprints.nottingham.ac.uk/64310/ |
| _version_ | 1848800114606342144 |
|---|---|
| author | Su, Zhaohui McDonnell, Dean Wen, Jun Kozak, Metin Abbas, Jaffar Šegalo, Sabina Li, Xiaoshan Ahmad, Junaid Cheshmehzangi, Ali Cai, Yuyang Yang, Ling Xiang, Yu-Tao |
| author_facet | Su, Zhaohui McDonnell, Dean Wen, Jun Kozak, Metin Abbas, Jaffar Šegalo, Sabina Li, Xiaoshan Ahmad, Junaid Cheshmehzangi, Ali Cai, Yuyang Yang, Ling Xiang, Yu-Tao |
| author_sort | Su, Zhaohui |
| building | Nottingham Research Data Repository |
| collection | Online Access |
| description | During global pandemics, such as coronavirus disease 2019 (COVID-19), crisis communication is indispensable in dispelling fears, uncertainty, and unifying individuals worldwide in a collective fight against health threats. Inadequate crisis communication can bring dire personal and economic consequences. Mounting research shows that seemingly endless newsfeeds related to COVID-19 infection and death rates could considerably increase the risk of mental health problems. Unfortunately, media reports that include infodemics regarding the influence of COVID-19 on mental health may be a source of the adverse psychological effects on individuals. Owing partially to insufficient crisis communication practices, media and news organizations across the globe have played minimal roles in battling COVID-19 infodemics. Common refrains include raging QAnon conspiracies, a false and misleading “Chinese virus” narrative, and the use of disinfectants to “cure” COVID-19. With the potential to deteriorate mental health, infodemics fueled by a kaleidoscopic range of misinformation can be dangerous. Unfortunately, there is a shortage of research on how to improve crisis communication across media and news organization channels. This paper identifies ways that legacy media reports on COVID-19 and how social media-based infodemics can result in mental health concerns. This paper discusses possible crisis communication solutions that media and news organizations can adopt to mitigate the negative influences of COVID-19 related news on mental health. Emphasizing the need for global media entities to forge a fact-based, person-centered, and collaborative response to COVID-19 reporting, this paper encourages media resources to focus on the core issue of how to slow or stop COVID-19 transmission effectively. |
| first_indexed | 2025-11-14T20:46:25Z |
| format | Article |
| id | nottingham-64310 |
| institution | University of Nottingham Malaysia Campus |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T20:46:25Z |
| publishDate | 2021 |
| publisher | BioMed Central |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | nottingham-643102021-01-15T00:48:13Z https://eprints.nottingham.ac.uk/64310/ Mental health consequences of COVID-19 media coverage: the need for effective crisis communication practices Su, Zhaohui McDonnell, Dean Wen, Jun Kozak, Metin Abbas, Jaffar Šegalo, Sabina Li, Xiaoshan Ahmad, Junaid Cheshmehzangi, Ali Cai, Yuyang Yang, Ling Xiang, Yu-Tao During global pandemics, such as coronavirus disease 2019 (COVID-19), crisis communication is indispensable in dispelling fears, uncertainty, and unifying individuals worldwide in a collective fight against health threats. Inadequate crisis communication can bring dire personal and economic consequences. Mounting research shows that seemingly endless newsfeeds related to COVID-19 infection and death rates could considerably increase the risk of mental health problems. Unfortunately, media reports that include infodemics regarding the influence of COVID-19 on mental health may be a source of the adverse psychological effects on individuals. Owing partially to insufficient crisis communication practices, media and news organizations across the globe have played minimal roles in battling COVID-19 infodemics. Common refrains include raging QAnon conspiracies, a false and misleading “Chinese virus” narrative, and the use of disinfectants to “cure” COVID-19. With the potential to deteriorate mental health, infodemics fueled by a kaleidoscopic range of misinformation can be dangerous. Unfortunately, there is a shortage of research on how to improve crisis communication across media and news organization channels. This paper identifies ways that legacy media reports on COVID-19 and how social media-based infodemics can result in mental health concerns. This paper discusses possible crisis communication solutions that media and news organizations can adopt to mitigate the negative influences of COVID-19 related news on mental health. Emphasizing the need for global media entities to forge a fact-based, person-centered, and collaborative response to COVID-19 reporting, this paper encourages media resources to focus on the core issue of how to slow or stop COVID-19 transmission effectively. BioMed Central 2021-01-05 Article PeerReviewed application/pdf en cc_by https://eprints.nottingham.ac.uk/64310/1/Su-2021-Mental-health-consequences-of-covid.pdf Su, Zhaohui, McDonnell, Dean, Wen, Jun, Kozak, Metin, Abbas, Jaffar, Šegalo, Sabina, Li, Xiaoshan, Ahmad, Junaid, Cheshmehzangi, Ali, Cai, Yuyang, Yang, Ling and Xiang, Yu-Tao (2021) Mental health consequences of COVID-19 media coverage: the need for effective crisis communication practices. Globalization and Health, 17 (1). ISSN 1744-8603 COVID-19； Coronavirus； Mental health； Crisis communication； Infodemic； Misinformation；Disinformation http://dx.doi.org/10.1186/s12992-020-00654-4 doi:10.1186/s12992-020-00654-4 doi:10.1186/s12992-020-00654-4 |
| spellingShingle | COVID-19； Coronavirus； Mental health； Crisis communication； Infodemic； Misinformation；Disinformation Su, Zhaohui McDonnell, Dean Wen, Jun Kozak, Metin Abbas, Jaffar Šegalo, Sabina Li, Xiaoshan Ahmad, Junaid Cheshmehzangi, Ali Cai, Yuyang Yang, Ling Xiang, Yu-Tao Mental health consequences of COVID-19 media coverage: the need for effective crisis communication practices |
| title | Mental health consequences of COVID-19 media coverage: the need for effective crisis communication practices |
| title_full | Mental health consequences of COVID-19 media coverage: the need for effective crisis communication practices |
| title_fullStr | Mental health consequences of COVID-19 media coverage: the need for effective crisis communication practices |
| title_full_unstemmed | Mental health consequences of COVID-19 media coverage: the need for effective crisis communication practices |
| title_short | Mental health consequences of COVID-19 media coverage: the need for effective crisis communication practices |
| title_sort | mental health consequences of covid-19 media coverage: the need for effective crisis communication practices |
| topic | COVID-19； Coronavirus； Mental health； Crisis communication； Infodemic； Misinformation；Disinformation |
| url | https://eprints.nottingham.ac.uk/64310/ https://eprints.nottingham.ac.uk/64310/ https://eprints.nottingham.ac.uk/64310/ |