Servitization by classification societies in times of COVID-19

COVID-19 has affected many companies in more ways than one, ABS is no exception. However, this pandemic has offered ABS opportunities to further increase its inventory of services, by offering solutions to meet the newly brought about needs of its clients. Although it has been widely assumed tha...

Full description

Bibliographic Details
Main Author: Ho, Charles Chee Yong
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2021
Online Access:https://eprints.nottingham.ac.uk/63903/
Description
Summary:COVID-19 has affected many companies in more ways than one, ABS is no exception. However, this pandemic has offered ABS opportunities to further increase its inventory of services, by offering solutions to meet the newly brought about needs of its clients. Although it has been widely assumed that financial needs and service discounts are the No.1 needs of ABS clients in these trying times, this was not the case. Ensuring the continuity of clients’ businesses which, in this case is ensuring that ships can continue to trade by holding valid certificates through timely completion of surveys. ABS is able to achieve this via means of Remote Survey.