The Effects of Refund Rates on Corporate Reputation: In the Context of the Airline Industry

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The Effects of Refund Rates on Corporate Reputation: In the Context of the Airline Industry

With the spreading of the COVID-19 in the worldwide, how to survive this pandemic is becoming a trending topic. The travel bans and sharp reduction of the amounts of tourists caused the airline industry and even the whole tourism industry to fall into an unprecedented predicament. The objective of t...

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Bibliographic Details
Main Author:	Mu, Yinjie
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2020
Online Access:	https://eprints.nottingham.ac.uk/62257/

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