The value co-creation process of sport live-streaming services

The increasing popularity of social live-streaming services all over the world and their practical implications have attracted scholars’ attention. More and more insights have been generated accordingly. However, the fact that there is limited knowledge and understandings in sport live-streaming ser...

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Main Author: Zhang, Sining
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2020
Online Access:https://eprints.nottingham.ac.uk/62219/
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author Zhang, Sining
author_facet Zhang, Sining
author_sort Zhang, Sining
building Nottingham Research Data Repository
collection Online Access
description The increasing popularity of social live-streaming services all over the world and their practical implications have attracted scholars’ attention. More and more insights have been generated accordingly. However, the fact that there is limited knowledge and understandings in sport live-streaming services area still exists. The purpose of this study is to address this gap, exploring what is the value co-creation process of sport live-streaming services and how the different values are co-created. Through single case study and collecting data from 11 in-depth semi-structured interviews, the findings show that perceived values are co-created by actors, their contributions and viewers’ engagement behaviors. Different viewers’ engagement behaviors may cause different perceived values. It is also found that watching intention and interaction frequency are the two key factors that can determine which actors and contributions can benefit viewers’ watching experiences and how many values can be perceived by them. This study contributes to the existing literature on value co-creation of sport social live-streaming services by presenting the whole value co-creation process and the relationships between different constructs.
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spelling nottingham-622192023-01-04T16:19:47Z https://eprints.nottingham.ac.uk/62219/ The value co-creation process of sport live-streaming services Zhang, Sining The increasing popularity of social live-streaming services all over the world and their practical implications have attracted scholars’ attention. More and more insights have been generated accordingly. However, the fact that there is limited knowledge and understandings in sport live-streaming services area still exists. The purpose of this study is to address this gap, exploring what is the value co-creation process of sport live-streaming services and how the different values are co-created. Through single case study and collecting data from 11 in-depth semi-structured interviews, the findings show that perceived values are co-created by actors, their contributions and viewers’ engagement behaviors. Different viewers’ engagement behaviors may cause different perceived values. It is also found that watching intention and interaction frequency are the two key factors that can determine which actors and contributions can benefit viewers’ watching experiences and how many values can be perceived by them. This study contributes to the existing literature on value co-creation of sport social live-streaming services by presenting the whole value co-creation process and the relationships between different constructs. 2020-12-01 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/62219/1/20164977-BUSI4134-The%20value%20co-creation%20process%20of%20sport%20live-streaming%20services.pdf Zhang, Sining (2020) The value co-creation process of sport live-streaming services. [Dissertation (University of Nottingham only)]
spellingShingle Zhang, Sining
The value co-creation process of sport live-streaming services
title The value co-creation process of sport live-streaming services
title_full The value co-creation process of sport live-streaming services
title_fullStr The value co-creation process of sport live-streaming services
title_full_unstemmed The value co-creation process of sport live-streaming services
title_short The value co-creation process of sport live-streaming services
title_sort value co-creation process of sport live-streaming services
url https://eprints.nottingham.ac.uk/62219/