“Did I choose the right University?” Examining the Influence of Post-Purchase Cognitive Dissonance on Word-of-Mouth Behaviours among University Students in the UK.

Research on post-purchase cognitive dissonance has provided marketers with valuable information over the years, with many authors applying Leon Festinger's (1957) ground-breaking "Theory of Cognitive Dissonance" to various contexts and industries. However, there remains little underst...

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Bibliographic Details
Main Author: Pursnani, Natasha
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2020
Online Access:https://eprints.nottingham.ac.uk/62155/