Relating product sales with product purchase arrival times using a Non-Homogeneous Poisson Process

Market segmentation lies at the heart of marketing and business strategy. There have been strides in the techniques implemented for the purposes of segmentation, however no research has been conducted that investigates segmentation using event series. This dissertation explores whether time segmenta...

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Main Author: Papadaki, Kalomoira
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2020
Online Access:https://eprints.nottingham.ac.uk/61962/
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author Papadaki, Kalomoira
author_facet Papadaki, Kalomoira
author_sort Papadaki, Kalomoira
building Nottingham Research Data Repository
collection Online Access
description Market segmentation lies at the heart of marketing and business strategy. There have been strides in the techniques implemented for the purposes of segmentation, however no research has been conducted that investigates segmentation using event series. This dissertation explores whether time segmentation can be conducted on event series using a purchase rate. The characteristics of the resulting segments will be described, the differences will be identified, and key insights will be extracted which could be beneficial for marketing strategy and business goals. The potential application of event series segmentation was researched by fitting a Non-Homogeneous Poisson Process (NHPP) onto product-category event series data extracted from an anonymised supermarket relational database. Fitting the NHPP resulted in the extraction of the purchase rates from the product categories over one specified 15-hour day, which were then segmented using the KMeans clustering algorithm. This resulted in four distinct segments that had different purchase rate behaviours over time. From each segment, the purchase rates of the highest and lowest performing product categories in terms of sales were examined in more detail. Across all segments, there was a peak of purchasing rates at around 15:00, after which the decay in the purchase rate differed across the different segments. The most successful segments in terms of sales and quantity sold (Segments 1 & 2) displayed a slow and steady decrease in purchase rates. This could indicate that successful products show plateaus in the purchase rate and slowly decrease over time instead of sudden fluctuations. Therefore, event segmentation using NHPP can inform business decisions based on customer purchase behaviours. Such applications in business include fine tuning online advertisement timing and product recommendations. This dissertation shows that there is promise in event series segmentation by fitting a NHPP on business transactional data, and further research would add value to business.
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spelling nottingham-619622022-12-21T12:31:03Z https://eprints.nottingham.ac.uk/61962/ Relating product sales with product purchase arrival times using a Non-Homogeneous Poisson Process Papadaki, Kalomoira Market segmentation lies at the heart of marketing and business strategy. There have been strides in the techniques implemented for the purposes of segmentation, however no research has been conducted that investigates segmentation using event series. This dissertation explores whether time segmentation can be conducted on event series using a purchase rate. The characteristics of the resulting segments will be described, the differences will be identified, and key insights will be extracted which could be beneficial for marketing strategy and business goals. The potential application of event series segmentation was researched by fitting a Non-Homogeneous Poisson Process (NHPP) onto product-category event series data extracted from an anonymised supermarket relational database. Fitting the NHPP resulted in the extraction of the purchase rates from the product categories over one specified 15-hour day, which were then segmented using the KMeans clustering algorithm. This resulted in four distinct segments that had different purchase rate behaviours over time. From each segment, the purchase rates of the highest and lowest performing product categories in terms of sales were examined in more detail. Across all segments, there was a peak of purchasing rates at around 15:00, after which the decay in the purchase rate differed across the different segments. The most successful segments in terms of sales and quantity sold (Segments 1 & 2) displayed a slow and steady decrease in purchase rates. This could indicate that successful products show plateaus in the purchase rate and slowly decrease over time instead of sudden fluctuations. Therefore, event segmentation using NHPP can inform business decisions based on customer purchase behaviours. Such applications in business include fine tuning online advertisement timing and product recommendations. This dissertation shows that there is promise in event series segmentation by fitting a NHPP on business transactional data, and further research would add value to business. 2020-12-01 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/61962/1/MSc%20Business%20Analytics%20Dissertation.pdf Papadaki, Kalomoira (2020) Relating product sales with product purchase arrival times using a Non-Homogeneous Poisson Process. [Dissertation (University of Nottingham only)]
spellingShingle Papadaki, Kalomoira
Relating product sales with product purchase arrival times using a Non-Homogeneous Poisson Process
title Relating product sales with product purchase arrival times using a Non-Homogeneous Poisson Process
title_full Relating product sales with product purchase arrival times using a Non-Homogeneous Poisson Process
title_fullStr Relating product sales with product purchase arrival times using a Non-Homogeneous Poisson Process
title_full_unstemmed Relating product sales with product purchase arrival times using a Non-Homogeneous Poisson Process
title_short Relating product sales with product purchase arrival times using a Non-Homogeneous Poisson Process
title_sort relating product sales with product purchase arrival times using a non-homogeneous poisson process
url https://eprints.nottingham.ac.uk/61962/