Research on the mechanism of AI service satisfaction based on the culture and AI strategy perspective.

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Research on the mechanism of AI service satisfaction based on the culture and AI strategy perspective.

Abstract In the service industry, using artificial intelligent robots to replace service staffs in the service process has become a fashionable topic. The traditional service mode of service industry has changed a lot with the rapid development of science and technology. The artificial intelligent...

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Bibliographic Details
Main Author:	Du, Shiqi
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2020
Online Access:	https://eprints.nottingham.ac.uk/61679/

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