The Impact of trust and fairness by financial services on consumer satisfaction.

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The Impact of trust and fairness by financial services on consumer satisfaction.

This work analyses the importance and impact that trust and fairness in financial services sector have on consumer satisfaction. Ethics is a widely researched topic and the for all business activities. How ethical a business is impacts the satisfaction as well the dissatisfaction in consumers. And,...

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Bibliographic Details
Main Author:	Ranganathan, Manassa
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2019
Subjects:	Trust Fairness Consumer satisfaction Service Provider
Online Access:	https://eprints.nottingham.ac.uk/58737/

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