'I don’t have any emotions': feeling rules and surface acting in the emergency department …

QR Code

'I don’t have any emotions': feeling rules and surface acting in the emergency department …

The National Health Service (NHS) in England is under significant pressure. It is undeniable that the challenges facing the NHS have implications for the staff tasked with delivering care. Low rates of well-being have a direct impact on the quality of care delivered (Boorman, 2009). English nurses’...

Full description

Bibliographic Details
Main Author:	Kirk, Katherine L.
Format:	Thesis (University of Nottingham only)
Language:	English
Published:	2019
Subjects:	Nurses; emergency care; emotional labour
Online Access:	https://eprints.nottingham.ac.uk/56547/

Similar Items

'We don't have any of those people here...'
by: Comfort, Jude, et al.
Published: (2010)

Don't neglect the soul
by: Noor, Noraini M.
Published: (2010)

'Don't lose feel for the labour force'
by: Abd Razak, Dzulkifli
Published: (2010)

Emotional intelligence and caring in health care professionals
by: Nightingale, Suzanne, et al.
Published: (2018)

Emotional experiences of a head teacher during the first two year period of leadership in a secondary school in Cyprus
by: Mourettou, Mary
Published: (2017)

‘Well I don’t feel that’: schemas, worlds and authentic reading in the classroom
by: Giovanelli, Marcello, et al.
Published: (2015)

'We don't have true picture of outbreak'
by: Arumugam, Tharanya
Published: (2021)

Delivering Good Service: Personal Resources, Job Satisfaction and Nurses' 'Customer' (Patient) Orientation
by: Gountas, Sandra, et al.
Published: (2013)

We don't have 'express Phd', says Unimas
by: The Borneo Post
Published: (2009)

Don't get lost in translation: nursing children as medical tourists
by: Ben-Sefer, E., et al.
Published: (2011)

The art of acting students’ feelings and emotions
by: Abd Rahim, Normaliza, et al.
Published: (2009)

We don't have any of those people here: Retirement accommodation and aged care issues for non-heterosexual populations
by: Comfort, Judith, et al.
Published: (2010)

What general emergency nurses want to know about mental health patients presenting to their emergency department
by: Kerrison, Shirilee, et al.
Published: (2007)

Maintaining emotional wellbeing in the intensive care unit: a grounded theory study from the perspective of experienced nurses
by: Siffleet, Joanne Marie
Published: (2011)

Don't miss it
by: The Star
Published: (2022)

MY SAY: We don't know that we don't know
by: Abd Razak, Dzulkifli
Published: (2010)

An action research approach to practice, service and legislative change
by: Sullivan, E., et al.
Published: (2013)

Don't blame the NEP
by: Mat Ghani, Gairuzazmi
Published: (2011)

Don't just dive it
by: Lim, Teik Huat
Published: (2017)

Don't forget the old
by: Abd Razak, Dzulkifli
Published: (2007)

Be cautious but don't panic
by: Rahim, Rahimy
Published: (2021)

Emotional intelligence towards work performance at Johor Education Department / Nurul Atikah Zainal and Nur Syarina Abdul Hakem
by: Zainal, Nurul Atikah, et al.
Published: (2013)

"I don't know why they don't come": barriers to participation in cardiac rehabilitation
by: Digiacomo, Michelle, et al.
Published: (2010)

Quality of life in pre- and post-treatment among head and neck cancer survivors at a tertiary centre, Malaysia
by: Mohamed Ludin, Salizar, et al.
Published: (2018)

Vicotrian rural emergency care - a case for advancing nursing practice
by: Sullivan, E., et al.
Published: (2012)

Emergency department mental health triage consultancy service: an evaluation of the first year of the service
by: Wynaden, Dianne, et al.
Published: (2004)

Emotion detection state of the art
by: Binali, Haji, et al.
Published: (2012)

Value of Emotional Intelligence in Organisations
by: Iguchi, Akinori
Published: (2005)

Emotional level among psychiatric nurses in Kuala Lumpur and Selangor Hospital / Nabilah Hasdi…[et al.]
by: Hasdi, Nabilah, et al.
Published: (2015)

The impact of an aged care pharmacist in a department of emergency medicine
by: Mortimer, C., et al.
Published: (2011)

MSC: don't forget Sarawak
by: The People's Mirror
Published: (1996)

Don't make the past history
by: Razak, Dzulkifli Abd
Published: (2010)

Don't betray future generations
by: Abd Razak, Dzulkifli
Published: (2005)

Don't lie to health workers
by: Pfordten, Diyana
Published: (2020)

KJ: don't take it lightly
by: Shah, Aliza, et al.
Published: (2022)

Don’t drop your guard
by: Tang, Ashley
Published: (2021)

Exploring the development of Australian general practice nursing: Where we have come from and where to from here?
by: Halcomb, E., et al.
Published: (2007)

How does it really feel to be in my shoes?: patients' experiences of compassion within nursing care and their perceptions of developing compassionate nurses
by: Bramley, Louise, et al.
Published: (2014)

The shape of general hospital nursing: the division of labour at work
by: Allen, Davina
Published: (1996)

Positive emotions at work: a study on home care workers for older people
by: Holden-Peters, Jan Jordi
Published: (2005)