The role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis

In enterprise system (ES) project, knowledge sharing between client and ES vendor is a pivotal practice to ensure its success. However, it is a tradeoff for managers to balance two forms of knowledge sharing – exploitative and exploratory knowledge sharing. This study provides a preliminary insight...

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Main Authors: Liu, Yang, Cai, Zhao, Liu, Hefu
Format: Book Section
Language:English
Published: Association for Information Systems 2018
Subjects:
Online Access:https://eprints.nottingham.ac.uk/56409/
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author Liu, Yang
Cai, Zhao
Liu, Hefu
author_facet Liu, Yang
Cai, Zhao
Liu, Hefu
author_sort Liu, Yang
building Nottingham Research Data Repository
collection Online Access
description In enterprise system (ES) project, knowledge sharing between client and ES vendor is a pivotal practice to ensure its success. However, it is a tradeoff for managers to balance two forms of knowledge sharing – exploitative and exploratory knowledge sharing. This study provides a preliminary insight by investigating the effects of congruence and incongruence of knowledge sharing on the success of ES project. Using data collected from 112 clients of an ES vendor, we apply polynomial modeling and response surface methodology for an in depth analysis. Our findings point out the importance of congruence between the two forms of knowledge sharing and we also find that exploratory knowledge sharing between client and ES vendor is a prerequisite to the success of ES project. In future research, we aim to examine how to balance the two forms of knowledge sharing and find out which kind of knowledge should be necessarily shared.
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spelling nottingham-564092019-04-01T13:51:39Z https://eprints.nottingham.ac.uk/56409/ The role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis Liu, Yang Cai, Zhao Liu, Hefu In enterprise system (ES) project, knowledge sharing between client and ES vendor is a pivotal practice to ensure its success. However, it is a tradeoff for managers to balance two forms of knowledge sharing – exploitative and exploratory knowledge sharing. This study provides a preliminary insight by investigating the effects of congruence and incongruence of knowledge sharing on the success of ES project. Using data collected from 112 clients of an ES vendor, we apply polynomial modeling and response surface methodology for an in depth analysis. Our findings point out the importance of congruence between the two forms of knowledge sharing and we also find that exploratory knowledge sharing between client and ES vendor is a prerequisite to the success of ES project. In future research, we aim to examine how to balance the two forms of knowledge sharing and find out which kind of knowledge should be necessarily shared. Association for Information Systems 2018-12-16 Book Section PeerReviewed application/pdf en https://eprints.nottingham.ac.uk/56409/1/The%20Role%20of%20Congruence%20between%20Exploitative%20and%20Exploratory%20Knowl.pdf Liu, Yang, Cai, Zhao and Liu, Hefu (2018) The role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis. In: 39th International Conference on Information Systems (ICIS 2018). Association for Information Systems. ISBN 978-0-9966831-7-3 knowledge sharing; congruence; enterprise systems; polynomial modeling; response surface methodology https://aisel.aisnet.org/icis2018/management/Presentations/8/
spellingShingle knowledge sharing; congruence; enterprise systems; polynomial modeling; response surface methodology
Liu, Yang
Cai, Zhao
Liu, Hefu
The role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis
title The role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis
title_full The role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis
title_fullStr The role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis
title_full_unstemmed The role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis
title_short The role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis
title_sort role of congruence between exploitative and exploratory knowledge sharing in enterprise systems project: polynomial modeling and response surface analysis
topic knowledge sharing; congruence; enterprise systems; polynomial modeling; response surface methodology
url https://eprints.nottingham.ac.uk/56409/
https://eprints.nottingham.ac.uk/56409/