Motivation at Work of Resident Tutors at Nottingham University Halls of Residence

Purpose: The research investigates the factors that influence the motivation to volunteer and engage in the job of resident tutors within the setting of Nottingham University Halls of Residence. Design/methodology/approach: Qualitative interviews were conducted with a sample of ten individuals who...

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Main Author: Thoai, Le
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2018
Subjects:
Online Access:https://eprints.nottingham.ac.uk/54478/
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author Thoai, Le
author_facet Thoai, Le
author_sort Thoai, Le
building Nottingham Research Data Repository
collection Online Access
description Purpose: The research investigates the factors that influence the motivation to volunteer and engage in the job of resident tutors within the setting of Nottingham University Halls of Residence. Design/methodology/approach: Qualitative interviews were conducted with a sample of ten individuals who have been working as resident tutors across University halls. An ethnographic approach was also applied as a complement to the main method of interviewing. Findings: Results show that resident tutors’ motivation is shaped by a variety of factors such as benefits provided, the nature of the job, the intention to gain experience and skills for future careers, helping others as an altruistic reason, and interpersonal relationships at work. Implications: Overall, tutors are both motivated by internal and external motivators although they are more likely to be encouraged by the external ones. Tutors are significantly demotivated by the nature of their work and unequal treatment in terms of accommodation, rules and practices. Meanwhile, their motivation is not influenced by the expectation of rewarding outcome or by establishing personal objectives. Finally, it is argued that tutors vary their motivation at work on a social relationship continuum from positive engagement to no involvement to unfavourable conflicts. Originality/value: The study is expected to provide managerial implications for the University Halls of Residence Pastoral Support System (including Head of Student Welfare, Wardens, Deputy Wardens) in terms of managing and motivating resident tutors working in University Halls. It also contributes to the understandings of volunteers’ motivation and provides insights into volunteering within the context of the University of Nottingham.
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spelling nottingham-544782022-08-19T15:12:14Z https://eprints.nottingham.ac.uk/54478/ Motivation at Work of Resident Tutors at Nottingham University Halls of Residence Thoai, Le Purpose: The research investigates the factors that influence the motivation to volunteer and engage in the job of resident tutors within the setting of Nottingham University Halls of Residence. Design/methodology/approach: Qualitative interviews were conducted with a sample of ten individuals who have been working as resident tutors across University halls. An ethnographic approach was also applied as a complement to the main method of interviewing. Findings: Results show that resident tutors’ motivation is shaped by a variety of factors such as benefits provided, the nature of the job, the intention to gain experience and skills for future careers, helping others as an altruistic reason, and interpersonal relationships at work. Implications: Overall, tutors are both motivated by internal and external motivators although they are more likely to be encouraged by the external ones. Tutors are significantly demotivated by the nature of their work and unequal treatment in terms of accommodation, rules and practices. Meanwhile, their motivation is not influenced by the expectation of rewarding outcome or by establishing personal objectives. Finally, it is argued that tutors vary their motivation at work on a social relationship continuum from positive engagement to no involvement to unfavourable conflicts. Originality/value: The study is expected to provide managerial implications for the University Halls of Residence Pastoral Support System (including Head of Student Welfare, Wardens, Deputy Wardens) in terms of managing and motivating resident tutors working in University Halls. It also contributes to the understandings of volunteers’ motivation and provides insights into volunteering within the context of the University of Nottingham. 2018-12-01 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/54478/1/Dissertation%20-MSc%20Human%20Resource%20Management%20and%20Organisation%20-%20Le%20Nguyen%20Anh%20Thoai%20-%204304311.pdf Thoai, Le (2018) Motivation at Work of Resident Tutors at Nottingham University Halls of Residence. [Dissertation (University of Nottingham only)] Work motivation Volunteers Student volunteering Volunteer motivation Resident tutors Volunteer management.
spellingShingle Work motivation
Volunteers
Student volunteering
Volunteer motivation
Resident tutors
Volunteer management.
Thoai, Le
Motivation at Work of Resident Tutors at Nottingham University Halls of Residence
title Motivation at Work of Resident Tutors at Nottingham University Halls of Residence
title_full Motivation at Work of Resident Tutors at Nottingham University Halls of Residence
title_fullStr Motivation at Work of Resident Tutors at Nottingham University Halls of Residence
title_full_unstemmed Motivation at Work of Resident Tutors at Nottingham University Halls of Residence
title_short Motivation at Work of Resident Tutors at Nottingham University Halls of Residence
title_sort motivation at work of resident tutors at nottingham university halls of residence
topic Work motivation
Volunteers
Student volunteering
Volunteer motivation
Resident tutors
Volunteer management.
url https://eprints.nottingham.ac.uk/54478/