Innovation and consumer protection: the case of mobile payments

The ubiquitous nature of mobile devices coupled with a promise of speed and convenience makes mobile payments an attractive innovation. However, mobile payments also raise concerns with regards to consumer protection. This thesis evaluates how selected jurisdictions address these concerns. The discu...

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Main Author: Ezechukwu, Nwanneka Victoria
Format: Thesis (University of Nottingham only)
Language:English
Published: 2018
Subjects:
Online Access:https://eprints.nottingham.ac.uk/52826/
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author Ezechukwu, Nwanneka Victoria
author_facet Ezechukwu, Nwanneka Victoria
author_sort Ezechukwu, Nwanneka Victoria
building Nottingham Research Data Repository
collection Online Access
description The ubiquitous nature of mobile devices coupled with a promise of speed and convenience makes mobile payments an attractive innovation. However, mobile payments also raise concerns with regards to consumer protection. This thesis evaluates how selected jurisdictions address these concerns. The discussion is premised on the argument that mobile payments may prove counter-productive if there are no clear regulatory rules protecting the end users. This is particularly significant for jurisdictions hoping to exploit this service to address financial exclusion problems. The thesis adopts a typology of consumer policy tools which could be used to address the identified consumer concerns. This typology guides the enquiry into how the selected jurisdictions address the consumer issues in m-payments. The purpose of this enquiry is to identify what best practices Nigerian authorities can emulate from the regulatory approach in other jurisdictions. Building on the findings of the enquiry, the thesis puts forward certain recommendations which are intended to address the shortcomings observed in the Nigerian regime.
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spelling nottingham-528262025-02-28T12:06:24Z https://eprints.nottingham.ac.uk/52826/ Innovation and consumer protection: the case of mobile payments Ezechukwu, Nwanneka Victoria The ubiquitous nature of mobile devices coupled with a promise of speed and convenience makes mobile payments an attractive innovation. However, mobile payments also raise concerns with regards to consumer protection. This thesis evaluates how selected jurisdictions address these concerns. The discussion is premised on the argument that mobile payments may prove counter-productive if there are no clear regulatory rules protecting the end users. This is particularly significant for jurisdictions hoping to exploit this service to address financial exclusion problems. The thesis adopts a typology of consumer policy tools which could be used to address the identified consumer concerns. This typology guides the enquiry into how the selected jurisdictions address the consumer issues in m-payments. The purpose of this enquiry is to identify what best practices Nigerian authorities can emulate from the regulatory approach in other jurisdictions. Building on the findings of the enquiry, the thesis puts forward certain recommendations which are intended to address the shortcomings observed in the Nigerian regime. 2018-12-14 Thesis (University of Nottingham only) NonPeerReviewed application/pdf en arr https://eprints.nottingham.ac.uk/52826/1/NV%20Ezechukwu%20%282018%29.pdf Ezechukwu, Nwanneka Victoria (2018) Innovation and consumer protection: the case of mobile payments. PhD thesis, University of Nottingham. mobile payments and consumer protection consumer law nigeria
spellingShingle mobile payments and consumer protection
consumer law
nigeria
Ezechukwu, Nwanneka Victoria
Innovation and consumer protection: the case of mobile payments
title Innovation and consumer protection: the case of mobile payments
title_full Innovation and consumer protection: the case of mobile payments
title_fullStr Innovation and consumer protection: the case of mobile payments
title_full_unstemmed Innovation and consumer protection: the case of mobile payments
title_short Innovation and consumer protection: the case of mobile payments
title_sort innovation and consumer protection: the case of mobile payments
topic mobile payments and consumer protection
consumer law
nigeria
url https://eprints.nottingham.ac.uk/52826/