APA (7th ed.) Citation

Santos, A., Mustafa, M., & Cantu, A. A. (2018). Exploring the direct and indirect effects of emotional intelligence and frequency of customer contact on organisational citizenship behaviours among hotel employees in Mexico. Inderscience.

Chicago Style (17th ed.) Citation

Santos, Angeli, Michael Mustafa, and Ana Ayala Cantu. Exploring the Direct and Indirect Effects of Emotional Intelligence and Frequency of Customer Contact on Organisational Citizenship Behaviours Among Hotel Employees in Mexico. Inderscience, 2018.

MLA (9th ed.) Citation

Santos, Angeli, et al. Exploring the Direct and Indirect Effects of Emotional Intelligence and Frequency of Customer Contact on Organisational Citizenship Behaviours Among Hotel Employees in Mexico. Inderscience, 2018.