A case study to evaluate a Malaysia manufacturing firm’s performance through value chain analysis
This study aims to: (1) To explore and understand the value chain performance of Perfect Brake Manufacturing Sdn Bhd (PBM), and to what extent the quality management system (ISO 9001:2008) could add value to PBM’s value chain linkages (2) To provide an awareness of PBM current capabilities (...
| Main Author: | |
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2017
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| Online Access: | https://eprints.nottingham.ac.uk/50263/ |
| _version_ | 1848798202568900608 |
|---|---|
| author | Ma, Sook Fong |
| author_facet | Ma, Sook Fong |
| author_sort | Ma, Sook Fong |
| building | Nottingham Research Data Repository |
| collection | Online Access |
| description | This study aims to:
(1) To explore and understand the value chain performance of Perfect Brake Manufacturing Sdn Bhd (PBM), and to what extent the quality management system (ISO 9001:2008) could add value to PBM’s value chain linkages
(2) To provide an awareness of PBM current capabilities (internal strengths and weakness) and the most importance is to identify the root cause of problems (problem statement) through survey activities instead of individual non- proven personal judgments.
The main framework of this study is the value chain model adopted from Michel E. Porter (1985) study. While the research study of this report is focused on the company’s value chain performance other related frameworks like Michael Porter’s – Generic Competitive Strategies and Competitive Analysis are used to aid in understanding further PBM’s value chain capability and competency level.
There are some contradictive views between the general formal research method and informal in- depth research method. The general data findings indicate that the value chain performance of PBM is at above moderate level as majority of the activities are well guided by the ISO 9001 requirements
However, the informal research methods such as interviews, observation, discussion and brainstorming sessions are essential for this study. Those data findings indicate that PBM’s current practices are embedded with human errors, intentional approaches, dependency, obstacle for employees to grow, insufficient resources and lack of proper guidance. |
| first_indexed | 2025-11-14T20:16:01Z |
| format | Dissertation (University of Nottingham only) |
| id | nottingham-50263 |
| institution | University of Nottingham Malaysia Campus |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T20:16:01Z |
| publishDate | 2017 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | nottingham-502632018-03-07T09:21:03Z https://eprints.nottingham.ac.uk/50263/ A case study to evaluate a Malaysia manufacturing firm’s performance through value chain analysis Ma, Sook Fong This study aims to: (1) To explore and understand the value chain performance of Perfect Brake Manufacturing Sdn Bhd (PBM), and to what extent the quality management system (ISO 9001:2008) could add value to PBM’s value chain linkages (2) To provide an awareness of PBM current capabilities (internal strengths and weakness) and the most importance is to identify the root cause of problems (problem statement) through survey activities instead of individual non- proven personal judgments. The main framework of this study is the value chain model adopted from Michel E. Porter (1985) study. While the research study of this report is focused on the company’s value chain performance other related frameworks like Michael Porter’s – Generic Competitive Strategies and Competitive Analysis are used to aid in understanding further PBM’s value chain capability and competency level. There are some contradictive views between the general formal research method and informal in- depth research method. The general data findings indicate that the value chain performance of PBM is at above moderate level as majority of the activities are well guided by the ISO 9001 requirements However, the informal research methods such as interviews, observation, discussion and brainstorming sessions are essential for this study. Those data findings indicate that PBM’s current practices are embedded with human errors, intentional approaches, dependency, obstacle for employees to grow, insufficient resources and lack of proper guidance. 2017-07-24 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/50263/1/50263%20-%20Ma%20Sook%20Fong.pdf Ma, Sook Fong (2017) A case study to evaluate a Malaysia manufacturing firm’s performance through value chain analysis. [Dissertation (University of Nottingham only)] |
| spellingShingle | Ma, Sook Fong A case study to evaluate a Malaysia manufacturing firm’s performance through value chain analysis |
| title | A case study to evaluate a Malaysia manufacturing firm’s performance through value chain analysis |
| title_full | A case study to evaluate a Malaysia manufacturing firm’s performance through value chain analysis |
| title_fullStr | A case study to evaluate a Malaysia manufacturing firm’s performance through value chain analysis |
| title_full_unstemmed | A case study to evaluate a Malaysia manufacturing firm’s performance through value chain analysis |
| title_short | A case study to evaluate a Malaysia manufacturing firm’s performance through value chain analysis |
| title_sort | case study to evaluate a malaysia manufacturing firm’s performance through value chain analysis |
| url | https://eprints.nottingham.ac.uk/50263/ |