Evaluation of a community pharmacy dispensing process using a Coloured Petri Net

UK customers visited community pharmacies to receive NHS prescriptions 1.104 billion times in 2016. One study of dispensing errors found an error rate of 3.3%. Severe dispensing inaccuracies often receive a high level of media attention, however, lower level errors could also be causing significant...

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Main Authors: Naybour, M., Remenyte-Prescott, R., Boyd, M.
Format: Conference or Workshop Item
Published: 2018
Online Access:https://eprints.nottingham.ac.uk/50126/
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author Naybour, M.
Remenyte-Prescott, R.
Boyd, M.
author_facet Naybour, M.
Remenyte-Prescott, R.
Boyd, M.
author_sort Naybour, M.
building Nottingham Research Data Repository
collection Online Access
description UK customers visited community pharmacies to receive NHS prescriptions 1.104 billion times in 2016. One study of dispensing errors found an error rate of 3.3%. Severe dispensing inaccuracies often receive a high level of media attention, however, lower level errors could also be causing significant inefficiencies in the delivery of primary healthcare. This paper presents a modelling approach for analysing the reliability and efficiency of community pharmacies performance using a Coloured Petri Net (CPN) methodology. The model consider show single prescriptions are processed, the use of staff resources, and the occurrence of errors. The CPN evaluates performance over a set of key performance indicators. Results are validated, where possible, against published studies of community pharmacies.
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format Conference or Workshop Item
id nottingham-50126
institution University of Nottingham Malaysia Campus
institution_category Local University
last_indexed 2025-11-14T20:15:22Z
publishDate 2018
recordtype eprints
repository_type Digital Repository
spelling nottingham-501262020-05-04T19:29:12Z https://eprints.nottingham.ac.uk/50126/ Evaluation of a community pharmacy dispensing process using a Coloured Petri Net Naybour, M. Remenyte-Prescott, R. Boyd, M. UK customers visited community pharmacies to receive NHS prescriptions 1.104 billion times in 2016. One study of dispensing errors found an error rate of 3.3%. Severe dispensing inaccuracies often receive a high level of media attention, however, lower level errors could also be causing significant inefficiencies in the delivery of primary healthcare. This paper presents a modelling approach for analysing the reliability and efficiency of community pharmacies performance using a Coloured Petri Net (CPN) methodology. The model consider show single prescriptions are processed, the use of staff resources, and the occurrence of errors. The CPN evaluates performance over a set of key performance indicators. Results are validated, where possible, against published studies of community pharmacies. 2018-01-31 Conference or Workshop Item PeerReviewed Naybour, M., Remenyte-Prescott, R. and Boyd, M. (2018) Evaluation of a community pharmacy dispensing process using a Coloured Petri Net. In: 28th International European Safety and Reliability Conference (ESREL 2018), 17-21 June 2018, Trondheim, Norway. (In Press)
spellingShingle Naybour, M.
Remenyte-Prescott, R.
Boyd, M.
Evaluation of a community pharmacy dispensing process using a Coloured Petri Net
title Evaluation of a community pharmacy dispensing process using a Coloured Petri Net
title_full Evaluation of a community pharmacy dispensing process using a Coloured Petri Net
title_fullStr Evaluation of a community pharmacy dispensing process using a Coloured Petri Net
title_full_unstemmed Evaluation of a community pharmacy dispensing process using a Coloured Petri Net
title_short Evaluation of a community pharmacy dispensing process using a Coloured Petri Net
title_sort evaluation of a community pharmacy dispensing process using a coloured petri net
url https://eprints.nottingham.ac.uk/50126/