Learning from the veg box: designing unpredictability in agency delegation

The Internet of Things (IoT) promises to enable applications that foster a more efficient, sustainable, and healthy way of life. If end-users are to take full advantage of these developments we foresee the need for future IoT systems and services to include an element of autonomy and support the del...

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Main Authors: Verame, Jhim Kiel M., Costanza, Enrico, Fischer, Joel E., Crabtree, Andy, Ramchurn, Sarvapali D., Rodden, Tom, Jennings, Nicholas R.
Format: Conference or Workshop Item
Published: 2018
Subjects:
Online Access:https://eprints.nottingham.ac.uk/49597/
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author Verame, Jhim Kiel M.
Costanza, Enrico
Fischer, Joel E.
Crabtree, Andy
Ramchurn, Sarvapali D.
Rodden, Tom
Jennings, Nicholas R.
author_facet Verame, Jhim Kiel M.
Costanza, Enrico
Fischer, Joel E.
Crabtree, Andy
Ramchurn, Sarvapali D.
Rodden, Tom
Jennings, Nicholas R.
author_sort Verame, Jhim Kiel M.
building Nottingham Research Data Repository
collection Online Access
description The Internet of Things (IoT) promises to enable applications that foster a more efficient, sustainable, and healthy way of life. If end-users are to take full advantage of these developments we foresee the need for future IoT systems and services to include an element of autonomy and support the delegation of agency to software processes and connected devices. To inform the design of such future technology, we report on a breaching experiment designed to investigate how people integrate an unpredictable service, through the veg box scheme, in everyday life. Findings from our semi-structured interviews and a two- week diary study with 11 households reveal that agency delegation must be warranted, that it must be possible to incorporate delegated decisions into everyday activities, and that delegation is subject to constraint. We further discuss design implications on the need to support people’s diverse values, and their coordinative and creative practices.
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format Conference or Workshop Item
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institution University of Nottingham Malaysia Campus
institution_category Local University
last_indexed 2025-11-14T20:13:21Z
publishDate 2018
recordtype eprints
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spelling nottingham-495972020-05-04T19:33:45Z https://eprints.nottingham.ac.uk/49597/ Learning from the veg box: designing unpredictability in agency delegation Verame, Jhim Kiel M. Costanza, Enrico Fischer, Joel E. Crabtree, Andy Ramchurn, Sarvapali D. Rodden, Tom Jennings, Nicholas R. The Internet of Things (IoT) promises to enable applications that foster a more efficient, sustainable, and healthy way of life. If end-users are to take full advantage of these developments we foresee the need for future IoT systems and services to include an element of autonomy and support the delegation of agency to software processes and connected devices. To inform the design of such future technology, we report on a breaching experiment designed to investigate how people integrate an unpredictable service, through the veg box scheme, in everyday life. Findings from our semi-structured interviews and a two- week diary study with 11 households reveal that agency delegation must be warranted, that it must be possible to incorporate delegated decisions into everyday activities, and that delegation is subject to constraint. We further discuss design implications on the need to support people’s diverse values, and their coordinative and creative practices. 2018-04-26 Conference or Workshop Item PeerReviewed Verame, Jhim Kiel M., Costanza, Enrico, Fischer, Joel E., Crabtree, Andy, Ramchurn, Sarvapali D., Rodden, Tom and Jennings, Nicholas R. (2018) Learning from the veg box: designing unpredictability in agency delegation. In: ACM CHI 2018 Conference on Human Factors in Computing Systems, 21-26 Apr 2018, Montreal, Canada. Autonomous Internet of Things (AIoT) agency delegation breaching experiment veg box qualitative study https://dl.acm.org/citation.cfm?doid=3173574.3174021
spellingShingle Autonomous Internet of Things (AIoT)
agency delegation
breaching experiment
veg box
qualitative study
Verame, Jhim Kiel M.
Costanza, Enrico
Fischer, Joel E.
Crabtree, Andy
Ramchurn, Sarvapali D.
Rodden, Tom
Jennings, Nicholas R.
Learning from the veg box: designing unpredictability in agency delegation
title Learning from the veg box: designing unpredictability in agency delegation
title_full Learning from the veg box: designing unpredictability in agency delegation
title_fullStr Learning from the veg box: designing unpredictability in agency delegation
title_full_unstemmed Learning from the veg box: designing unpredictability in agency delegation
title_short Learning from the veg box: designing unpredictability in agency delegation
title_sort learning from the veg box: designing unpredictability in agency delegation
topic Autonomous Internet of Things (AIoT)
agency delegation
breaching experiment
veg box
qualitative study
url https://eprints.nottingham.ac.uk/49597/
https://eprints.nottingham.ac.uk/49597/