APA (7th ed.) Citation

Ramanathan, U., Subramanian, N., Yu, W., & Vijaygopal, R. (2017). Impact of customer loyalty and service operations on customer behaviour and firm performance: Empirical evidence from UK retail sector. Taylor & Francis.

Chicago Style (17th ed.) Citation

Ramanathan, Usha, Nachiappan Subramanian, Wantao Yu, and Rohini Vijaygopal. Impact of Customer Loyalty and Service Operations on Customer Behaviour and Firm Performance: Empirical Evidence from UK Retail Sector. Taylor & Francis, 2017.

MLA (9th ed.) Citation

Ramanathan, Usha, et al. Impact of Customer Loyalty and Service Operations on Customer Behaviour and Firm Performance: Empirical Evidence from UK Retail Sector. Taylor & Francis, 2017.