APA (7th ed.) Citation

Subramanian, N., Gunasekaran, A., Yu, J., Cheng, J., & Ning, K. (2014). Customer satisfaction and competitiveness in the Chinese E-retailing: Structural equation modeling (SEM) approach to identify the role of quality factors. Elsevier.

Chicago Style (17th ed.) Citation

Subramanian, Nachiappan, Angappa Gunasekaran, Jie Yu, Jiang Cheng, and Kun Ning. Customer Satisfaction and Competitiveness in the Chinese E-retailing: Structural Equation Modeling (SEM) Approach to Identify the Role of Quality Factors. Elsevier, 2014.

MLA (9th ed.) Citation

Subramanian, Nachiappan, et al. Customer Satisfaction and Competitiveness in the Chinese E-retailing: Structural Equation Modeling (SEM) Approach to Identify the Role of Quality Factors. Elsevier, 2014.